Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Brian
Initial Email Subject: IE Menu Placement Error
Support Case Month: March 2012

Kostas,
Thank you for you help activating my software. After working with the software I noticed placement issues with IE web browsers. So I paid for the upgrade support and installed the latest version 5.3.888
Unfortunately, NO LUCK in IE. All others browsers look perfect. (Chrome, Firefox, Safari, Opera)  I have attached a screen shot of the problem in IE and how it looks in Chrome. 
Any help would be greatly appreciated.

Best Regards,
Brian

Reply From: Likno Customer Support

Hello Brian,

This is a typical IE error when the menu-linking code is placed within page tags and not immediately after the <BODY> tag (as it should be).

In your case, the menu-linking code is somewhere within the page:

menu likning code

You have 2 solutions:

1.            Transfer that menu-linking code under the <body> tag:

menu linking code proper position

2.            If you have to have it there (due to web editor restrictions for example) then your other solution is to have the following option selected in the Project Properties:

menu linking code in tags

Regards,
Kostas
Likno Customer Support
www.likno.com
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