Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Steve
Initial Email Subject: display w/chrome 
Support Case Month: March 2012

When my site is accessed with Chrome, the menu displays.  However, when a page is scrolled down and then back to the top where my menu appears, the menu no longer displays unless the page is refreshed.  Is there a solution for this problem?

Steve

Related URL: http://www.stevetheump.com


Reply From:
Likno Customer Support

Dear Steve,

I tested your menu in Chrome in a couple of PCs and did not see the problem anywhere! Did you fix the problem in the meantime?

If not, then please send me a screenshot of your browser’s “about box” and tell me which windows version/edition/bit/language/service pack you have, so that I can further test this issue.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!


Reply From:
Steve

Kostas,

It still occurs on most occasions.

Chrome javascript menu display

 

Reply From: Likno Customer Support

Hello again,

I see that you have some toolbars in Chrome. Could you try disabling any toolbars and add-ons you may have and see if this resolves the problem?

If so, please tell me which plugin caused this so that we can perform further tests.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

 

Reply From: Steve

Disabling the Ask toolbar seemed to work. This was to only one enabled.

Steve

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