Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Rajeev
Initial Email Subject: Menu alignment out
Support Case Month: January 2013

Dear Sir

Main Menu getting shifted on left in Ipad Safari browser where as it is ok in IE, Firefox, and safari browsers in my laptop.Please help

Regards,
Rajeev

Reply From: Likno Customer Support

Hello,

I checked your site and noticed that you have two menus compiled with different versions and with the library files in different folders.

This can cause conflicts and most likely you currently end up using the old libraries (as it is linked last in your page).

Please make sure that all your menus are compiled with the latest version and that your uploaded library files are also of the latest version.

Ideally you should setup your menus to all reside under the same folder and point to a single library file folder. To do this, you need to make sure that:

1) each menu has a different name

2) all your menus have the same root folder

3) your subfolders are set to the default for all menus

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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