Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Charles
Initial Email Subject: menu is hidden under the web order form
Support Case Month: May 2012

Dear Likno,

I have a problem. My menu is hidden under the web order form. I tried my best to make it appear on top of the web forms in vain.

How can I go over it?

Charles

Reply From: Likno Customer Support

Dear Charles,

What type of form is this? Is it HTML or Flash? I suggest that you have a look at the following info:

menu z-index property

If you still cannot resolve the problem, please send me the URL so that I can have a look.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Charles

Dear Kostas,

The form is Flash designed with Coffee Cup Web Form Builder. Incidentally, I am still finalizing my site so that I can upload it. You can only view after uploading. But I thought you could give me some hints about what could be the problem so that I can sort it out before I finally upload it.

Best regards,

Charles

Reply From: Likno Customer Support

Dear Charles,

The hint is the screenshot I gave you, but I was not sure that your form was flash. If you click on the “click here” link of the z-index property, you will read detailed information on how to fix this.

Specifically you will need to add the “wmode=transparent” parameter in a couple of places in your flash code. Please read this and let me know if you have more specific questions:

click here for help about z-index menu property

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Charles

Hi Kostas,

Yes, I have added the "wmode=transparent" parameter only in files where the menu was displaying behind the web forms and the menu started displaying well. But I left out other files with web forms which didn't have the same problem because the forms were not located close to the menu. I wonder whether I have to do the same throughout to all the forms even where there is no problem. Please clarify me on that. Otherwise so far so good. Thanks a lot for your support and good cooperation.

Best regards,

Charles

Reply From: Likno Customer Support

Dear Charles,

Well, if there is no problem in the other pages, then you do not have to add this parameter. However, it will not do any harm if you do add it. So if you want your code to be consistent (for example to avoid possible copy-paste traps in the future) you can add the "transparent" parameter in all your flash codes.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Charles

Dear Kostas,

Thanks so much. I'm grateful for your support.

Charles

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