Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Bad Button page
Support Case Month: May 2012

Hello:
I have one page that shows a RED "X" on each of the menu buttons all other pages/buttons work! Once this page is selected from the menu, it will take you there but on this page with red "X"es none of the buttons work.
I have the menu directory AND the 2 files re-compiled re-uploaded, same thing. If I remove the page from FP navigation, re compile and upload, everythings works as it did before. then I added the page back in to the Nav structure re-compiled & upload, the page has the red Xes?
I deleted the page from FP and replaced it with a backup file, re-compiled & uploaded, still has the red Xes?
The page has not had the DNS changed YET!    Location: http://174.121.2.3/~parkingd/WindowProofRequest/WindowProof.htm
if you can get to the page, you will be stuck there UNLESS you scroll down to the bottom of the page and use the (hot) HOME text.
Thanks for your time
Bill

Reply From: Likno Customer Support

Dear Bill,

I have checked your page and noticed that you have duplicate Linking Codes there. I believe that this is actually causing the problem in IE.

Can you please remove one of the two Linking Codes to see if this will correct the problem?

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Bill

Kostas:

I sure appreciate the QUICK response.

Being VERY NEW at this where do you see the two linking codes?

Not sure how/where to remove one of them L

Thanks for your time

Bill

Reply From: Likno Customer Support

Hello,

I checked your page again and I see that you found and removed the second Linking Code and indeed this has resolved the IE problem.

Let me know if you need any more help.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

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