Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Kim
Initial Email Subject: menu not displaying
Support Case Month: March 2013

The menu is not displayed in Internet Explorer.

Thanks,
Kim

Reply From: Likno Customer Support

Hello Kim,

The problem is that although you compiled your menu with a pretty recent version, the online library files (“awmdata” folder) are still from very old version (Jan ’10):

old menu library files

Please make sure that you also upload the “awmdata” folder when you compiled your menu in order to resolve the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Kim

You are a genius!  Thank you so much.

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