Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: menu linking code not immediately after the body tag

Initial Email From: Brian


Thank you for you help activating my software. After working with the software I noticed placement issues with IE web browsers.

All other browsers look perfect. (Chrome, Firefox, Safari, Opera)  I have attached a screen shot of the problem in IE and how it looks in Chrome.

Best Regards,

Reply From: Likno Customer Support

Hello Brian,

This is a typical IE error when the menu-linking code is placed within page tags and not immediately after the <BODY> tag (as it should be).

In your case, the menu-linking code is somewhere deep in page, away from the <BODY> tag:

menu linking code NOT immediately after the body tag

You have 2 solutions:

1.            Transfer that menu-linking code under the <body> tag:

menu linking code immediately after the body tag

2.            If you have to have it there (due to web editor restrictions for example) then your other solution is to have the following option selected in the Project Properties:

menu linking code within tags

Best Regards,
Likno Customer Support
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

Tags: , , , , , , , , , , ,