Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From:
Initial Email Subject: menu isn't showing up on internal pages 
Support Case Month: November 2012


I just started developing a website and finished the menu in your application. However, the menu only appears on the home page. I cannot get it to display on any other pages.

I tried creating two menu projects (even though everything is exactly the same), but it still doesn't work.

What's the problem?


Reply From: Likno Customer Support

Dear Susan,

Actually the problem is pretty simple… you have set your menu to be positioned Relative to Image “index_02.gif”. This image only exists in your homepage!

I other pages I see that this black line is called “internal_02.gif”. I suggest that you also name it that in the homepage (and make sure it is the same in all pages), or that you position your menu relative to the “index_01.gif” image (the logo) which seems to be present in all pages. If you choose the last option, you should attach the “top-left” side of the menu to the “bottom-left” side of the image.

Best Regards,
Aris Filokostas
Likno Customer Support
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Reply From: Susan

DUH!  That's what happens when I work late on a Sunday night.  Thanks so much for your quick response.  Sometimes I just need another set of eyes!

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