Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From: Rile
Initial Email Subject: Menu not showing up in IE9
Support Case Month: April 2012

The menu is showing up perfectly in all other browsers i have checked it with but WILL NOT show up in IE9. This is urgent as I have been dealing with this all weekend & I specifically upgraded for the purpose of NOT having any cross browser complications.

PLS HELP ASAP!!

Rile

Related URL: http://bitimber.com

Reply From: Likno Customer Support

Hello Rile,

old version menu library

It seems that although you compiled your menu with the latest version of AllWebMenus, you forgot to upload the new library files (“awmdata” folder).

Please upload these too in order to fix the problem, and make sure that you upload them each time you compile (especially when compiling with a newer version).

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Reply From: Rile

THANK YOU! THANK YOU! THANK YOU! Your service is as GREAT as your products. I didn’t realize it wasn’t getting updated as well.

It works now & I am grateful

Many thanks,

Rile

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