March 10th, 2013AWM: Menu is not displayed in Google Chrome
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Paul
Initial Email Subject: Chrome not able to handle AWM menus
Support Case Month: February 2013
Having issues with the latest release of chrome. I have updated my AWM to 5.3 #902 and pushed up the new files but still experiencing the issues.
Reply From: Likno Customer Support
Hello,
I see two possible problems:
1) You have two menus in your page, each compiled with a different version. Please make sure that all your menus are compiled with the same version.
2) The menu Linking Code is not right after the <body> tag as it should be, but instead it is within other tags. Please move the Linking Code directly after the <body> tag.
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Paul
I tried recompiling both menus, and changing the project properties, no change on chrome. This menu has worked perfectly for all browsers for over 2 years. Just in the last few weeks did it stop working for Chrome only.
Reply From: Likno Customer Support
Dear Paul,
I did a thorough check of your site and it seems that there is a specific CSS that is causing this.
It seems that this is part of your WordPress theme. Specifically in the following file:
{FILE PATH REMOVED}
Please remove this in order to fix the problem. In the meantime I have forwarded this to our developers to see if they can come up with a permanent fix.
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter
Reply From: Paul
That did the trick. The css has been the same for quite some time, but thank you for the fix. I really appreciate you looking that deep into it.
Tags: body, CSS, css menu, drop-down menu, google chrome, javascript menu, jquery, Linking Code, Menu, sliding menu, tag, Theme, version, website, wordpress