Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From:
al Email Subject: Menu will not work in IE10
Support Case Month: March 2013

I built the menu for our website {URL REMOVED} about two years ago and have made several updates.  Yesterday, I installed Internet Explorer 10 on my PC and now the menu will not work.Do I need a different type of menu?

Reply From: Likno Customer Support


It seems that although you are compiling your menu with the latest version each time, you neglected to upload the “awmdata” folder which contains the library files.

This means that your online library files are from a very old version(mid-2010) which does not support IE10.

Please remember to upload the “awmdata” folder each time you compile with a newer version to avoid similar issues.

Best Regards,
Likno Customer Support
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