Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From:
Initial Email Subject: Menu not appearing on product pages
Support Case Month: June 2012

My menus appear fine on the shop and catalog pages but don't appear on pages that show lists of products or on product pages.  Any reason for this?

Related URL:

Reply From: Likno Customer Support


This is because these pages are into a subfolder and they probably take the menu Linking Code from a template that exists in an outer folder.

Please change your Linking Code from:

<script charset="UTF-8" src="../sidemenu.js" type="text/javascript"></script>


<script charset="UTF-8" src="/sidemenu.js" type="text/javascript"></script>

This should correct the problem as it will always point to the root folder.



Likno Customer Support

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