Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From: Mathias
Initial Email Subject: About plans
Support Case Month: March 2012

Hello!

I wonder when my support plan ends in july, will I still be able to install the program after that or am I just not able to take part of updates? Thank you in advance.

Regards

Mathias

Reply From: Likno Customer Support

Dear Mathias,

Your Support Plan has expired in January, and it represents the “learning period” as it allows you to ask “how do I” type questions regarding AllWebMenus. Of course you can always email us for questions like this or cases where you believe there is a problem with the application.

The Update Plan (which expires on July) denotes the time until which you can get any new release for free. After this expires, you will always be able to download and activate the latest version that was released within your Update Plan, but you will not be able to activate versions that were released after the expiry of your Update Plan.

Regards,
Kostas
Likno Customer Support
www.likno.com
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