Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From: Pesi
Initial Email Subject: Bad display with IE10
Support Case Month: March 2013

In IE10 i see that in any of the menus where the menus/items have transparent backgrounds – the transparency is gone and the background shows as a default grey color.

The horizontal length of some of the menus becomes longer in IE10 and is correct in IE9

Any advice would be appreciated Kostas…

Thanks,
Pesi

Reply From: Likno Customer Support

Dear Pesi,

Regarding “{HOME PAGE URL}”, indeed the menu becomes a bit wider, but this is because of the way IE10+ renders fonts (the so called “cleartype”) which is wider than usual for specific fonts.

Regarding the transparency issue, I have checked our database and noticed that there was a fix for something similar in build 902. I have extended your Update Plan up to mid-January so that you will be able to get this version and see if it resolves any remaining issues. Please download this from your User Area account (and get a new Activation Code to pass the new license info).

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Pesi

Hi Kostas – that corrected the problem in all the sites completely!

Thanks so much for your help and advice.

Best regards,
Pesi

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