May 1st, 2013AWM: Menu transparency problem in IE10
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Pesi
Initial Email Subject: Bad display with IE10
Support Case Month: March 2013
In IE10 i see that in any of the menus where the menus/items have transparent backgrounds – the transparency is gone and the background shows as a default grey color.
The horizontal length of some of the menus becomes longer in IE10 and is correct in IE9
Any advice would be appreciated Kostas…
Thanks,
Pesi
Reply From: Likno Customer Support
Dear Pesi,
Regarding “{HOME PAGE URL}”, indeed the menu becomes a bit wider, but this is because of the way IE10+ renders fonts (the so called “cleartype”) which is wider than usual for specific fonts.
Regarding the transparency issue, I have checked our database and noticed that there was a fix for something similar in build 902. I have extended your Update Plan up to mid-January so that you will be able to get this version and see if it resolves any remaining issues. Please download this from your User Area account (and get a new Activation Code to pass the new license info).
Best Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Pesi
Hi Kostas – that corrected the problem in all the sites completely!
Thanks so much for your help and advice.
Best regards,
Pesi
Tags: background, font, IE10, IE9, Menu, transparent