Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Pop up not working in a modal window
Support Case Month: November 2012

Go to http://lender.foxmls.com

preview webpage

Click on “STEP 3 – VISIT WEB SITE”

Then:

Click on http://www.foxmls.com/Buy/IL/Naperville.aspx

This modal window shows, however it has a popup window which is under the page.

modal window appears behind other content

If you then close the modal window you will see the popup.

pop up window appears after the close

Bill

Reply From: Likno Customer Support

Dear Bill,

This happens because the window that comes “on top” has a higher z-index value. If you want them to be the other way around, please go to the “MWBuyerRebate” window and change its z-index to 5000.

Regards,
Kostas
Likno Customer Support
www.likno.com
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