Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From: Liliane
Initial Email Subject: Likno Modal Window in Internet Explorer
Support Case Month: August 2013

Hello

All modal windows are perfect in Mozilla Firefox, however, in Internet Explorer 8 only the (x) close button appears and nothing else. The modal window content is External (i.e. on a subdomain) Would it be possible to have a look at the web site and let me know your findings.

Many thanks in advance
Liliane

Reply From: Likno Customer Support

Hello Liliane,

The first problem I see it the Linking Code. The Linking Code should look like:

<!-- ******** BEGIN LIKNO WEB MODAL WINDOWS CODE FOR project name ******** --> <script type="text/javascript">var lwmwLinkedBy="LiknoWebModalWindows [1]",lwmwName="auto",lwmwBN="264";</script><script charset="UTF-8" src="likno-scripts/auto.js" type="text/javascript"></script>

<!-- ******** END LIKNO WEB MODAL WINDOWS CODE FOR project name ******** -->

And you only have

<script charset="UTF-8" src="{URL REMOVED}" type="text/javascript"></script>

I would recommend you to download and install the latest version of Likno Web Modal Windows Builder.

Then open your modal window project and re-compile it. Re-link it to your pages and re-upload the produced files.

Let me know how that worked.

Also, you may want to change your DOCTYPE to something like:

<!DOCTYPE html>
<html>

Kind Regards, 
Aggelos Tsakonas
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Liliane

Dear Aggelos,

Thank you for this quick reply.

The problem was not having the opening tag <html> at the beginning of the external page where the video is embedded.

Everything works fine now

Again, many thanks

Liliane

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