Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From:
Email Subject: Older version of Server-Side Menus API detected
Support Case Month: June 2013

Just updated AllWebMenus 5 from build 900 to 910. When starting the program a message box appears with Warning: Older version of Server-Side Menus API detected.

It instructs me to download and install the latest version from the link provided. When I click the link and look for download information it tells me the following:

Download link: Not needed, this version of the Add-in is pre-installed in AllWebMenus Build #888 or above.

How do I correct this?

Reply From: Likno Customer Support

Hello Paul,

Please, uninstall AllWebMenus Pro and then reinstall it. This should solve the problem.

Best Regards,
Aggelos Tsakonas
Likno Customer Support
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Reply From: Paul

I tried what you suggested and that worked. Thanks for your help.



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