Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.

Initial Email From:
Initial Email Subject: Modal Windows
Support Case Month: June 2012

I am using Modal Windows and I have a few questions regarding capabilities...

I know the js file gets linked to the html page.  I have a link within the AWM that loads a secondary page with the same AWM file.  Only problem is, if someone clicks on the link for the Modal window, it will not load because the page it was linked to is no longer open or active.  Is there anyway around this.

Also I read that I can load a link and open a modal window with the same onClick event.  When I did try to do this, it loaded the link into the Modal window.  Am I missing something?



Reply From: Likno Customer Support

Dear Bob,

I am not sure I understand what the first problem is. Can you please give me specific instructions to reproduce it? Which menu item do I have to click? Which link do I have to click next?

Regarding opening both a link and a modal, I am afraid that you misunderstood the help text:

link and modal windows properties

If you use both, the link will indeed open within the modal. You cannot both open a modal and change the parent page to a different one.

Likno Customer Support
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Reply From: Bob

Yes,  I did apparently misunderstand the help text.  I thought it could to both operations.


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