Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Steve
Initial Email Subject: What is the box to the left of the submenu?
Support Case Month: June 2013

When you click on the Main top menu, the very first drop down menu level has a box to the left what is this how can I get rid of it.

Reply From: Likno Customer Support

Hello Steve,

I guess you mean the green boxes that you see in the screenshot below.

menu floating images

The most probable is that you use "Has header" property in submenu items. Please, select "No" in this property.

menu has header

If this is not the case,

Please export and send me your project file, so that we can have a better look at the problem.

This is what you should do to export your project into a ZIP file and then email this ZIP to us.

export menu project

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Steve

Hi thank you for getting back to me so quickly,

Yes it is those green boxes, depicted in your email!

No it does not appear to be the header, (but I am open to correction!)

Please find attached the zip file

Regards,
Steve

Reply From: Likno Customer Support

Hello Steve,

For some reason you have set this image as a Floating image (see screenshot below):

menu floating image property

I have corrected this and I am attaching you the corrected project.

Let me know if you need any more help.

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Steve

Hi Aggelos,

All sorted thank you.

Small but irritating box has disappeared now.

Regards,
Steve

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