Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From:
Initial Email Subject: Why aren't shadows working in Internet Explorer
Support Case Month: October 2012

My menus (top menu bar) have a shadow in all browsers (chrome, firefox, etc.) EXCEPT any version of Internet explorer.

What do I do?

Related URL:

Reply From: Likno Customer Support


The drop-shadow (as well as the rounded borders etc.) are only supported by browsers that support CSS3. Hence they are not supported in IE8 or older. For IE9 or above you also need to have a proper DOCTYPE in your page, or else IE automatically goes into compatibility mode (and again does not support CSS3 features).

To fix the problem, please go to your pages and replace this:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" >


With this:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "">

<html xmlns="">

This should fix the problem.

Likno Customer Support
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