Knowledge Base support case for Likno WebTooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Todd
Initial Email Subject: Speeding Up Tooltips?
Support Case Month: January 2013

Greetings! I was wondering if there would be any way to speed up the many tooltips that I've got for the "Flexibility with Self-Directed Cares" graphic for the Related URL that I've provided. At least on my computer, there is a delay while the tooltips load.

I thank you very kindly.

Todd

Reply From: Likno Customer Support

Dear Todd,

I checked your page and saw the problem. Are you loading these from external pages? If so, then this is the reason it takes a second to load them.

If you want the tooltips to appear instantly from the first time you hover, then you should keep everything in the same page. Of course this way the whole page will be heavier, but once it loads everything will run faster.

I also noticed that you are using several of our products and that in some cases you are using different versions of the same program (e.g. in the accordions). We highly recommend that all your projects are compiled with the same version in order to avoid conflicts.

Regards,
Kostas
Likno Customer Support
www.likno.com
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