Knowledge Base support case for AllWebMenus Pro, abstracted and stripped of all user’s private info.
Initial Email From: Beth
Initial Email Subject: AllWebMenus question
Support Case Month: February 2014
I do have one more question. When I go to my drop down menus under product or industry and click an item, the menu sits on open on that page for a few seconds. Is there a way to stop this?
So if I go to Industry and click Educational the menu stays open for a few seconds.
Reply From: Likno Customer Support
My first guess is that you have the following option checked. Please, click on Global Properties -> Show Item or Group on Appear and uncheck the "If the highlighted item is inside (or parent of) a submenu group, this will also appear selected and open".
If this is not your case, check if you have selected the submenus to be sticky. If you had done so, please click on Global Properties -> Sticky Submenus -> Non-Sticky.
When you are finished with your changes, please re-compile your menu project and re-upload the produced files to your server.
If none of the above are the cases please export and send me your project file, so that we can have a better look at the problem.
This is what you should do to export your project into a ZIP file and then email this ZIP to us.
Reply From: Beth
Awesome! It was the first issue. Thanks so much!