Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Email Subject: Automatically selected submenus need to hide
Support Case Month: February 2013

I have a problem with the submenu staying open/showing on the referenced website.

Reply From: Likno Customer Support

Hello,

Our developers noticed two problems that are most likely causing this.

1) in your page you have two Linking Codes for the same menu – please remove one

2) your menu is compiled with build 902 but the online library files (“awmdata” folder) are from build 846 – please make sure that your menu files and the online libraries are all from the same AllWebMenus version

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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