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Knowledge Base support case for Likno Web Modal Windows Builder,  abstracted and stripped of all user’s private info.

Initial Email From: Jerilene
Initial Email Subject: modal not working with an <a> tag
Support Case Month: July 2013

Hello,
I have tried several different ways to try to get this thing to work but it is not. Here is the page; {URL REMOVED}
I have also checked several times to be sure everything is uploaded correctly.
Any ideas?
Thank you
Jerilene

Reply From: Likno Customer Support

Hello Jerilene,

It seems that you don't have access rights for the close.gif so when it tries to call that it cannot have access and stops the whole script. That's why you cannot load the modal window.

Please, check the access rights for this image and see if your problem is solved.

Let me know how that worked.

Thank you!

Best Regards,
Aggelos Tsakonas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: Jerilene

THANK YOU!!!!!
It worked and thanks for your very quick reply.

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Could not create table. Please check your privileges
Support Case Month: November 2012

Hi

I got this error when using the plugin in wordpress

"Could not create table. Please check your privileges"

have any solution for me?

Here my Information

AllWebMenus Pro 5.3-Build #900
AllWebMenus WordPress Menu Plugin v1.1.14

*** also the web form cannot send out the message so i send you email

Thanks

Reply From: Likno Customer Support

Hello,

According to the error message, it seems that your WordPress does not have the access rights required to create new tables into the database!

This means that you blocked this access *after* the WordPress installation. Does this make sense?

Would you be able to create the table manually through your SQL admin? If so, then you could use the following query:

CREATE TABLE wp_awm (
                                                                id mediumint(9) NOT NULL AUTO_INCREMENT,
                                                                name tinytext NOT NULL,
                                                                active BOOLEAN NOT NULL DEFAULT  '0',
                                                                custom_menu BOOLEAN NOT NULL DEFAULT  '0',
                                                                custom_menu_id mediumint(9) NOT NULL DEFAULT  '0',
                                                                position tinytext NOT NULL,
                                                                type tinytext NOT NULL,
                                                                include_home BOOLEAN NOT NULL DEFAULT  '1',
                                                                pages BOOLEAN NOT NULL DEFAULT  '1',
                                                                pages_ms tinytext NOT NULL DEFAULT  '',
                                                                pages_name tinytext NOT NULL DEFAULT  '',
                                                                excluded_pages tinytext,
                                                                posts BOOLEAN NOT NULL DEFAULT  '0',
                                                                posts_ms tinytext NOT NULL DEFAULT  '',
                                                                posts_name tinytext NOT NULL DEFAULT  '',
                                                                posts_ids tinytext,
                                                                categories BOOLEAN NOT NULL DEFAULT  '0',
                                                                categories_ms tinytext NOT NULL DEFAULT  '',
                                                                categories_name tinytext NOT NULL DEFAULT  '',
                                                                categories_subitems BOOLEAN NOT NULL DEFAULT  '1',
                                                                categories_subitems_no tinyint NOT NULL DEFAULT  5,
                                                                excluded_cats tinytext,
                                                                hide_future BOOLEAN NOT NULL DEFAULT  '1',
                                                                hide_protected BOOLEAN NOT NULL DEFAULT  '1',
                                                                hide_private BOOLEAN NOT NULL DEFAULT  '1',
                                                                related BOOLEAN NOT NULL DEFAULT '0',
                                                                related_name tinytext NOT NULL DEFAULT '',
                                                                UNIQUE KEY id (id)
                                                );

Note here that the table name “wp_awm” is assuming that all your WordPress tables have the “wp_” prefix. If they have another prefix you have to use the same for this new table.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Hi

I got this Sql Error

#1101 - BLOB/TEXT column 'pages_ms' can't have a default value

Thanks

Reply From: Likno Customer Support

Hello again,

Did you check if you can give the proper permissions to the WordPress installation? This would be the proper solution.

If you want to continue with the manual way, please try with this:

CREATE TABLE wp_awm (
                                                                id mediumint(9) NOT NULL AUTO_INCREMENT,
                                                                name tinytext NOT NULL,
                                                                active BOOLEAN NOT NULL DEFAULT  '0',
                                                                custom_menu BOOLEAN NOT NULL DEFAULT  '0',
                                                                custom_menu_id mediumint(9) NOT NULL DEFAULT  '0',
                                                                position tinytext NOT NULL,
                                                                type tinytext NOT NULL,
                                                                include_home BOOLEAN NOT NULL DEFAULT  '1',
                                                                pages BOOLEAN NOT NULL DEFAULT  '1',
                                                                pages_ms tinytext NOT NULL,
                                                                pages_name tinytext NOT NULL,
                                                                excluded_pages tinytext,
                                                                posts BOOLEAN NOT NULL DEFAULT  '0',
                                                                posts_ms tinytext NOT NULL,
                                                                posts_name tinytext NOT NULL,
                                                                posts_ids tinytext,
                                                                categories BOOLEAN NOT NULL DEFAULT  '0',
                                                                categories_ms tinytext NOT NULL,
                                                                categories_name tinytext NOT NULL,
                                                                categories_subitems BOOLEAN NOT NULL DEFAULT  '1',
                                                                categories_subitems_no tinyint NOT NULL DEFAULT  5,
                                                                excluded_cats tinytext,
                                                                hide_future BOOLEAN NOT NULL DEFAULT  '1',
                                                                hide_protected BOOLEAN NOT NULL DEFAULT  '1',
                                                                hide_private BOOLEAN NOT NULL DEFAULT  '1',
                                                                related BOOLEAN NOT NULL DEFAULT '0',
                                                                related_name tinytext NOT NULL,
                                                                UNIQUE KEY id (id)
                                                );

Again, note here that the table name “wp_awm” is assuming that all your WordPress tables have the “wp_” prefix. If they have another prefix you have to use the same for this new table.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Venkataraman
Initial Email Subject: compiling menu
Support Case Month: March 2012

front page add in.

Navigation structure appears on leftside on allwebmenus pro

Preview menu also appears while compiling the menu the message is "path/file access error"

How to set it right

Reply From: Likno Customer Support

Hello,

This can happen if you have set the menu files to be compiled into a folder for which you do not have access rights.

Can you please check what is your “root folder” in the Project Properties?

Note that if you have windows vista or 7, then you are not allowed to use the root of your hard drive “C:\” or anything under “Program Files”.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Venkataraman

Thanks for the response

Venkataraman

Knowledge Base support case for Likno Web Button Maker, abstracted and stripped of all user’s private info.

Initial Email From: Kirk
Initial Email Subject: Error when attempting to export jpg/png/gif in Likno Web Button Maker
Support Case Month: October 2012

I am attempting to export a button graphic (jpg/png/gif) that I have created and continue to get the following error:

Error(LT:-14) while exporting file C:\\Users\\.....\\W.jpg

This error happens for each of the formats.  I have attempted to find information relating to this error on your site, to no avail.

I have just recently installed Windows 8 Pro as my OS and this is the first time I have attempted to export a graphic from LWBM so that may be the issue.  I don't have any problem saving the file in *.wbm format.

Thank you in advance for your assistance in resolving this issue,

Kirk

Reply From: Likno Customer Support

Dear Kirk,

Can you please confirm that you are trying to save in a folder where you have write privileges?

It is not uncommon for users in windows 7+ to mix-up the folders and try to write something into a different user where they do not have access rights.

For example the last user had an old user named “john”:

C:\Users\john\...

And the new user was “JohnD”:

C:\Users\JohnD\...

When trying to export in “john” from his new windows 7 system, it was not working because he was logged in as “JohnD”.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Kirk

Hi,

It never occurred to me that when I installed Windows 8, my user directory name was changed and, obviously, I didn’t double check the file name path in the export window.

Thank you for your quick response,

Kirk