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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: File / path access error
Support Case Month: May 2013

Getting this error when trying to compile for a second time.Created a menu and it compiled fine the first time.  Now on subsequent tries I get the File/Path Access error...as if I don't have permissions to overwrite those files that AllWebMenu 5 Pro created. I am and admin and created this folder in subfolder off my Documents folder.Not using any editor/plugin as I'm using Komodo for html editing.I can delete other files in this folder just not the menu files.Running Windows 8. Related

Reply From: Likno Customer Support

Hello,

Did you try deleting the files manually? If you are not able to do this, then it means that you indeed do not have enough permissions. Then only reason I can think of (and this is far-fetched) is this:

You installed AllWebMenus and run is straight from the installer, so it run “as administrator”. Now you are logged in as a user with super-user (but not real admin) permissions and you cannot remove the files of another user (the admin). I recommend that you try running AllWebMenus “as administrator” and see if can then overwrite the files it created.

Please let me know how this worked out.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Reply From: User

I did try and delete them manually...no go.

I decided to just duplicate my website folder and compile new into that.

It worked and more importantly it worked when I did a second compile...no error.

So not sure what the deal was with that one folder/files but hopefully I'm okay now.

Thanks

Reply From: Likno Customer Support

Hello again,

I am glad everything works in the new folder.

Regarding the old folder, you can try opening a Windows Explorer “as administrator” and using this to delete it.

Let me know if you run into any more problems.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Alexi
Initial Email Subject: Custom Fonts
Support Case Month: January 2013

I'm trying to use a custom font for the navigation menu called "Neutraface Condensed Titling", which is what the logo in the top left of the page is done with. I read the two knowledgebase posts about custom fonts, but do not have the syntax correct to apparently get this font to load. Please check the URL, and see the reference to the font in the css file at:

/css/styles.css

Also, on my local PC they are viewable, but looked a bit bitmapped/jagged. Why does the font not look better? I'm feeling like I need to create images of these, so they look cleaner/clearer, but that should not be the case.

Thanks,
Alexi

Reply From: Likno Customer Support

Dear Alexi,

In order for your Custom Fonts to work, they must be available online so that they can be downloaded to any browser viewing your site.

This is done with Web-Fonts, such as Google Fonts. You cannot upload a custom font that you have in your PC (e.g. in Photoshop or Corel).

First of all because it is very tricky technically (and requires full access to the server) and secondly because their license would never allow this…

If you are using a Web Font, then make sure that it is properly included in your page (try it with a simple <div> that uses the font). If it works there it will also work in the menu without doing anything else.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Elearning LMS, abstracted and stripped of all user’s private info.

Initial Email From: Mark
Initial Email Subject: upload small video files? 
Support Case Month: November 2012

Hi guys

hope all well

could you advice as to where would be the best place to upload small (less than 10mb) screen videos please per lesson unit/specific subject?

should we upload them into the main unit files folder for all access or somewhere else?

also is this a professor or admin permission to upload content such as this

best and thanks,
Mark

Reply From: Likno Customer Support

Hello Mark,

Every lesson has its own files.

You can upload to the lessons files any type of file you want  and then use it in the lesson's units.

You can insert the files to any unit of the lesson.

Only the professor is able to upload content (including files) to the lessons and not the administrator.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Mark

ok that's great thanks - just checking it will work

we have tested today..works fine

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Venkataraman
Initial Email Subject: compiling menu
Support Case Month: March 2012

front page add in.

Navigation structure appears on leftside on allwebmenus pro

Preview menu also appears while compiling the menu the message is "path/file access error"

How to set it right

Reply From: Likno Customer Support

Hello,

This can happen if you have set the menu files to be compiled into a folder for which you do not have access rights.

Can you please check what is your “root folder” in the Project Properties?

Note that if you have windows vista or 7, then you are not allowed to use the root of your hard drive “C:\” or anything under “Program Files”.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Venkataraman

Thanks for the response

Venkataraman

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: James
Initial Email Subject: add menubar to google blogger
Support Case Month: June 2012

I could really use some help. Does this AllwebMenus5 program allow me to add navbar or menubars to google blogger? If so i could really use some help right now. I have been working on this for over a week,

Reply From: Likno Customer Support

Hello James,

We doubt that google blogger allows you to upload javascript files on your account.

When the online website builder you are using does not let you upload any files or folders that you like to your online account, a major limitation is imposed to you for using javascript files (like our libraries or any other 3^rd-party libraries) on your website.

However, there is a way to use your Likno compiled projects on your website provided that you have access to any other hosting environment that allows files to be uploaded and served (hotlinked) from there.

How this works:

1. Provided that you do have access to an alternative online host that can host and serve files/folders (allowing "hotlinking"), you can simply upload the compiled files and folder there:

For example, after you compile an "AllWebMenus" project, the following compiled folder is created (at the location you specified at "Project Properties").

This folder contains the compiled files.

Therefore, you upload those files and folder somewhere on your alternative hosting account (that should allow "public access" and "hotlinking" of these files).

2. The second step is to update the "src" parameter of the "Linking Code" that you added to your pages, so that it points to the compiled file (.js file) that is now located at the alternative host (using an absolute external URL, starting with "http").

For example, this is a change you should make (for the "Likno Web Accordion Builder", but the same applies to AllWebMenus):

FROM:

<!-- ******** BEGIN LIKNO WEB ACCORDION CODE FOR accordion_example_external_javascripts ******** -->
<script type="text/javascript">var lwacLinkedBy="LiknoWebAccordion [1]",lwacName="accordion_example_external_javascripts",lwacBN="116";</script><script charset="UTF-8" src="likno-scripts/accordion_example_external_javascripts.js" type="text/javascript"></script>
<!-- ******** END LIKNO WEB ACCORDION CODE FOR accordion_example_external_javascripts ******** -->

TO:

<!-- ******** BEGIN LIKNO WEB ACCORDION CODE FOR accordion_example_external_javascripts ******** -->
<script type="text/javascript">var lwacLinkedBy="LiknoWebAccordion [1]",lwacName="accordion_example_external_javascripts",lwacBN="116";</script><script charset="UTF-8" src="http://www.alternativehost/youraccount/likno-scripts/accordion_example_external_javascripts.js" type="text/javascript"></script>
<!-- ******** END LIKNO WEB ACCORDION CODE FOR accordion_example_external_javascripts ******** -->

We are aware that this solution requires that you have access to an alternative host (while you already host your website somewhere else, but with file limitations) which you may not have. However, this is the only way to be able to run javascript files (like our libraries or any other 3^rd-party libraries) on your website, since the online builder tool you are using imposes limitations on uploading such files on your website's file structure.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: James

Aris,

You have been a tremendous help! thank you very much!