Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Ron and Anita
Initial Email Subject: Cant see the allwebmenus in expression web design view
Support Case Month: September 2012

We used the allwebmenus for expression web 4 addin and we used the standalone allwebmenus also, but the menus created cannot be seen in the expression web vr4 design view. The menu can be seen in browser preview. Since it isn't visible in design view it is very difficult to work out the location and positioning for the menu. Your software docs indicate that we should be able to see the menus and work on them in expression web design. Please advise us to how we can get allwebmenus to be seen in the design view. The only reason we purchase your app was because it would integrate into expression web 4, if this was a false advertisement we will ask for a refund , however we sincerely hope you can assist us with our dilemma. Our plans were for several more licenses for our staff of web designers to use with expression web. At this point in time we are forced to write our js code and manually position in the pages.
In hopes that you will have a solution, i look forward to hearing from you. Also please advise us to what you need to validate our license, I can provide the order number the license number or whatever you may need.
Sincerely
Ron and Anita

Reply From: Likno Customer Support

Dear Ron & Anita,

This is definitely not false advertisement, but from reading your email I am afraid there has been a misunderstanding. In our online page (http://www.likno.com/microsoft-expression-web.html) we clearly state that the menu is only visible in the “SuperPreview” of Expression Web:

SuperPreview Expression Web

Did you read something different elsewhere? If so, please let us know so that we can correct any misleading text.

I am afraid that the standard Expression Web preview is not capable of displaying complex components, hence it cannot show our menu.

I understand how this can be a problem, so if you want a refund we will give it to you without further delays.

If however you want us to help you find a more productive way of positioning your menus we are glad to help! I am saying this because you say something about js code and manually positioning, which is probably a far more troublesome procedure than it should be.

For example did you know that you can position AllWebMenus relative to any image or other html element in your page? If for example you use tables in your design, you can easily attach the menu to a specific <td> (same with <divs> or anything else). This should be fairly easy to work with.

Anyway, the choice is yours. Let me know how you wish to proceed. Just please also tell me if in your opinion there was a misleading text somewhere in our site so that we can correct this.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Hello again,

Continuing on my last email, I believe the biggest problem of the standard EW preview was that you did not see anything at all when you position the menu.

This has now been corrected, and when you position your menu you see a small <span> with the text “AWM”. In the SuperPreview you still see the full menu as it was before.

I hope this helps a bit more. Let me know of your thoughts on this. You can download the new plugin here:

http://www.likno.com/microsoft-expression-web.html

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Ron and Anita

Thank you Kostas, I have worked the SP and had good success although there is a lot of switching back and forth, the plugin is good news I will give it a try and reply
Thanks again
Ron

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Sandy
Initial Email Subject: Menu doesn't show in Mozilla
Support Case Month: October 2012

Can you please advise why all of a sudden the menu is not visible in my Mozilla browser but it is visible in the IE browser. This is true for the site mentioned above and also for another site:
http://gregralphquarterhorses.com/

I have updated with the latest release version but it still doesn't fix the problem. I searched your knowledge base and found no information on this. I have not done anything to these menus for some time and they were working before but as of this week they are not for the Mozilla browser.

thanks much

Sandy

Related URL: http://sugarcreekspinoni.com/

Reply From: Likno Customer Support

Dear Sandy,

I checked and I see your menus in both pages with Firefox! Did you resolve the problem in the meantime?

If not, then it is possible that you have something specific to your Firefox that is doing this. Maybe some plugin or something like that.

Can you please check and try disabling your plugins/addins one by one to see if anyone interferes with AllWebMenus? Please let me know so that we can resolve this.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Johan
Initial Email Subject: Pre-sale questions
Support Case Month: March 2012

Is this menus SEO friendly?

Reply From: Likno Customer Support

Hello Johan,

There are 2 ways to have SEO friendly menus with AllWebMenus. You can choose which one you prefer to implement.

Read these 3 pages and you will understand what you can do and what you would like to do:

http://www.likno.com/addins/seo-css-menu.php

http://www.likno.com/blog/css-navigation-menu-source/1022/

http://www.likno.com/blog/seo-css-menu-examples/1178/

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
David
Initial Email Subject: iframes not working any more using Firefox
Support Case Month: October 2012

I just upgraded to latest AllWebMenus hoping that would resolve my issue, but it did not.

iframes display fine using IE (IE8), and they used to work fine in Firefox.

Using Firefox, the target now displays in its own application window instead of the iframe.

I recompiled the menu after upgrading and uploaded to my site, the related .js file. Also the new files from awmdata folder.

Further testing showed that it has to do with Addins.

Now pdf files display properly in the iframe, as do html files, but still, .doc files open using MSWord In a separate window.

I’m still looking for a errant plugin for Office

Thanks,

David

Related URL: http://tbsmahopac.org/formdownloads.htm

Reply From: Likno Customer Support

Hello,

Could you please send us some more information regarding this issue? Did you find out which Add-in specifically is causing this?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: David

Sorry for the lack of detail…

I’m using Firefox 16.0.1.

Pdf files now DO display properly; needed to re-enable the Adobe Acrobat plugin.

So, now the only targets that do not display inside the iframe are MS Office documents (Word/Excel). They open in Word and Excel.

I use Office 2003.

I DO have the MS Office 2003 11.0.8161.0 Plugin enabled.

Also, 2007 MS Office System 12.0.4518.1014 Plugin is enabled

JAVA is up to date 10.7.2.11

Thanks,

David

Reply From: Likno Customer Support

Dear David,

This is definitely related to your office addins. If the menu opens the documents in Word, then even plain page links will do the same thing.

You have to look at your office options to change this.

I am afraid I do not know the details of how this works in order to guide you.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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- The Sliding Menu Add-in (extra license required) released with Build 766 and included in the distribution. You can now create menus with sliding submenus, otherwise known as "slide menus", "expandable menus", "collapsible menus" or "accordion menus".

Sliding Menu Add-in

- 11 Sliding Menu Themes included in the distribution (free with licensed Add-in).

Free Slide Menu Themes

- 4 new Sliding Menu Theme Packs available in Theme Gallery.

Slide Menu Themes

- 6 new Sliding Menu Templates available in Menu Templates Gallery.

Slide Menu Templates

- You can now easier re-assign all existing style assignments in your project using the "Select" option in the "Assign Style to multiple groups/items" form.

Assign Style to multiple menu items/groups

- 2 new Themes added to the distribution (free) that utilize the "Style+" different appearance on 3rd level and beyond.

"Affiliate" Theme:
Affiliate Slide Menu Theme

"Army" Theme:
Army Slide Menu Theme

- Fixed a Mozilla-related issue with the <Item Image> property. If it was set as "Image Only" (i.e. no item text exists), the image was misaligned to the left.

- Fixed an issue with the 'awmSelectedItem' feature when the menu was of the "Menubar" type and the user resized the browser window.

- Fixed a Mozilla-related issue where a menu of the "Menubar" type could trigger a vertical scrollbar on special cases.

- Fixed an issue where the menu appeared wider than it should if a "Has "Submenu Image"existed on its first item.

- Fixed a Mozilla-related issue where a background image was not appearing correctly when a "left" image also existed.

- Fixed an Opera-related issue with text misalignment when the "HTML Full Mode" option was used on a menu item.

- Fixed a minor Mozilla/Opera related issue with the "Push (or Pull)" technique on sliding menus.

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