Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Anthony
Initial Email Subject: I need some help again if possible
Support Case Month: March 2012

Hello again.

I have an old website  which I need some help with. I am in the process of making it iPhone friendly and in the process have made it Android unfriendly.

The YouTube video on the 'home' page is set to be transparent. This causes the menu to show up on top of the video. It works everywhere except on my Android (DroidX). And my client happens to have the same phone that I do.

So... my question is how can I get the menu to show up above the YouTube video on Androids also?

Sincerely,
Anthony

Reply From: Likno Customer Support

Dear Anthony,

This is a known bug of the Android platform, or rather the Flash plugin for Android.

Unfortunately there is nothing that we can do to work around this, as the flash will ignore everything else and stay on top.

We have contacted both Google and Adobe regarding this issue but have yet to receive an answer. Hopefully they will correct this soon, but until then you may have to just avoid having things at the same space as flash objects.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: I need some help again if possible.

Initial Email From: Anthony

Hello again.

I have an old website which I need some help with. I am in the process of making it iPhone friendly and in the process have made it Android unfriendly.

The YouTube video on the 'home' page is set to be transparent. This causes the menu to show up on top of the video. It works everywhere except on my Android (DroidX). And my client happens to have the same phone that I do.

So... my question is how can I get the menu to show up above the YouTube video on Androids also?

Sincerely,

-Anthony

Reply From: Likno Customer Support

Dear Anthony,

This is a known bug of the Android platform, or rather the Flash plugin for Android.

Unfortunately there is nothing that we can do to work around this, as the flash will ignore everything else and stay on top.

We have contacted both Google and Adobe regarding this issue but have yet to receive an answer. Hopefully they will correct this soon, but until then you may have to just avoid having things at the same space as flash objects.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

Tags: , , , , , , , , , , , , ,

 


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