Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From: Ruth
Initial Email Subject: inking to element in Microsoft Expression
Support Case Month: September 2012

I cannot get my menu to attach to a table.  It just doesn't show up.  What I have on the web page is the menu attached relative to window, so it doesn't always appear in the same place in different browsers.

Reply From: Likno Customer Support

Hello,

I see that your positioning code is not for a table but for a <span> in an <a> tag.

Please replace this:

    <tr>
     <p class="style98">
        <span id='awmAnchor-nms_menu'>&nbsp;</span>
     </p>
  </tr>

With this:

   <tr>
         <td id='awmAnchor-nms_menu'>&nbsp;</td>
   </tr>

Also I noticed that you have set a “browser-specific offset” for IE. Please remove this in order for the menu to appear in the same place in all browsers.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Ruth

As you can tell, I'm not very good at this and just learning.  Should I have the positioning linked to the window or an element, because now I don't get a menu at all.  I have not copied it over to the server yet.

Ruth

Reply From: Likno Customer Support

Dear Ruth,

The positioning should be set to “Relative to Element”.

Did you correctly replace the HTML code in your page?

Can you please send me:

1) The project file (use the menu “File -> Export -> To zip”)

export menu project

2) The HTML page so that I can see the code you entered.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Ruth

The menu shows up fine in Internet Explorer, but when I go to other browsers, it's in the middle of the heading. 

Thanks so much for your help and patience with me.

Ruth

Reply From: Likno Customer Support

Dear Ruth,

Are you talking about the online page or the local one?

If you are talking about the local page, then you’ll have to send this to me also (as I asked in my previous email) in order to see what’s wrong.

The online page on the other hand, does not display a menu at  all now (in any browser)! Did you change something else?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Ruth

This is the link to our web page from yesterday that I had already sent you just so the menu would be back on the page.  This menu does not appear in the same place on different browsers.  So far, it only appears in Internet Explorer.  I would like to continue using this program, but if I don't find out what I'm doing wrong we won't be renewing at the end of this year.  Again I apologize for being a beginner with this program.

Reply From: Likno Customer Support

Dear Ruth,

I checked your page again, and I see that the old menu is back, which is visible by all browsers but the positioning is different in IE due to the “Browser-Specific Offsets” you have for IE.

Since the Element Positioning confuses you, maybe you should keep your current settings, but try removing the “Browser-Specific Offsets” and instead fine-tune the positioning through the standard offsets (x,y) that appear in the Positioning form.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter