Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Roman
Initial Email Subject: Web Tooltips
Support Case Month: August 2012

Dear Kostas,

One question, please.

Tooltip is working properly only in IE, and partially in Opera.

In the Firefox, Safari, Chrome not work.

Is there some problem ?

Thanks for the answer, regards, Roman.

Reply From: Likno Customer Support

Dear Roman,

This is caused due to a known timing problem with the way the libraries were loaded when you had multiple libraries in the same page.

The specific problem has been fixed in the latest versions of all products, but I see that it still remains in the scroller compiled files.

To resolve this, you will need to recompile all your projects (tooltip, modal, accordion) with the latest version of the respective application.

I will also forward this to our developers and hopefully release a fixed “scroller” within the day, so that you can also compile that.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Dear Roman,

I just uploaded the new scroller release (216.3) which fixes (among others) the library loading issue that affected your tooltips.

Please download it here:

http://www.likno.com/jquery-scroller/download.php

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roman

Sorry the bug is not in container high definition, but in Item high def. AUTO is not working, must be set to FIXED.

Regards, Roman

Reply From: Likno Customer Support

Dear Roman,

Thanks for spotting this! I have uploaded a newer file (same version) which has this fixed. Please download again and confirm that it now works.

Please use the primary download and make sure that you deleted your browser’s “cache files” before downloading.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roman

Dear Kostas, well done. 🙂

It works, thanks, Roman.