Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Fco
Initial Email Subject: Second menu doesnt appear at web page
Support Case Month: June 2012

I build 2 menus: main for all pages and a second one for a video page.

First one is working fine but second for video page is not showing.

Its a video submenu that should be above "Video Memoria 2011"

Related URL: http://www.expoferretera.com.mx/Videos/Videos-Expo-Nacional-Ferretera-Mexico.asp

Reply From: Likno Customer Support

Hello,

Please note that the Anchor ID is case-sensitive:

menu position relative to element

Your menu name is “menu-Videos”, but in your page you have the following code:

menu name is case sensitive

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Reply From: Likno Customer Support

Thanks a lot,

Fco

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Kim
Initial Email Subject: Menu placement
Support Case Month: March 2012

I can not see how to implement image placement.  I want to put the text beneath my image, how do I do that?  Thanks.

Reply From: Likno Customer Support

Hello,

You need to use the "Relative to Image" Positioning option:

menu positioning-relative to image

Make sure that you have the image name correctly, as this is case-sensitive. If you still have problems, please send me the URL of your page and tell me where you want the menu to appear.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Stephen
Initial Email Subject:  Dreamweaver Templates
Support Case Month: February 2012

Hi,

I built a template (.dwt) file in Dreamweaver and successfully linked a menu to it. My problem is when a I create pages using the template the menu does not appear on the pages. The .js file and Javascript linking code appears on the pages but the menu is not appearing.

Reply From: Likno Customer Support

Hello,

Do you have this online? If so, can you send me the URL so that I can see the problem?

The one thing that I can think of from what you say, is that the path is not correct in the Linking Code. Please try using a root-relative path (starting with “/”) to make sure that it will work regardless of the location of your html pages.

Also, if this was not it and if you are using Element-based or Image-based positioning, please make sure that you have the positioning element or image in the template so that it is also passed into all pages.

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Stephen

It's not online.

I was able to get the menu to show up on the pages created from the template by copying and pasting the JavaScript code from the template into the JavaScript page of the pages created from the template(about, contact, index, sales & service). However, when I preview in the browser and click the links for the different pages in the menu the pages can not be found. I've attached the template page(.dwt) and all of the pages created from it (.html)

Reply From: Likno Customer Support

Hello,

I noticed in the pages you sent me that you have set a CSS styling for the “awmAnchor-menu” element which is the default name that you would use for a positioning “Relative to Element”. However I noticed that NONE of your pages (including the template) has this element in the page.

Please try adding the following line to the template where you would want  your menu to appear:

<div id="awmAnchor-menu">&nbsp;</div>

Also, if this does not work, please zip the whole folder and send it to me, or even better send me the online URL. Do not attach the files separately as the compiled menu files are getting blocked by our email server (as any script would be).

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Stephen

Hi,

The addition of the code below code worked, but I have run into another problem. When the site is viewed on different screen sizes the elements of the page are automatically adjusted. The menu is adjusted but because the positing values are fixed amounts the menu overlaps other elements on the page. Is there a fix for this?

Reply From: Likno Customer Support

Dear Stephen,

I believe that you should use a positioning “Relative to Element” and position your menu relative to the header image.

Please try out the following values:

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Stephen

Hi Kostas,

I think I clicked something I should not have because the menu is now not showing up. As long as the smenu.js file and the awmdata & awmdata\menu folders and subfolders are placed in the root menu the linking should fine right?

Reply From: Likno Customer Support

You changed the positioning and this is why the menu does not appear.

The project you sent to me, has a positioning “Relative to Window”, and the menu does show up.

The compiled files online however, are using “Relative to Element” (as per my initial instructions) and the menu does not show.

The reason it does not show is that the id in your menu project is “insert_logo” while the ID in your page is “Insert_logo” (capital first letter). Note that this is case-sensitive, so even a small change like this would cause you trouble. Did you change the ID yourself? If it is possible that the ID is being changed by your web-editor, then maybe you should use “Relative to Image” and use the image name (which will not change hopefully).

Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Stephen

Hi,

I've run into the same problem of the child pages of my template not showing the menu. I believe I've tried everything outlined in this thread to correct it but it's still not working. I've attached the menu files, css, images, templates and index.html files for you to review. The template I'm working with new_master.dwt with the 4/4/2012 date and the index.html is the child page.

Reply From: Likno Customer Support

Hello,

I did not find something wrong in your files. Are you viewing them locally or online?

If you are viewing them locally, then the problem is in your Linking Code. The path “/menu” will work online because it expects the compile menu file in the root of your site. Locally however, this translates to the root of your Hard Drive, so this is probably not what you wanted.

If the menu does not work online, then something else must be wrong. In this case, please send me the URL to have a look.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Dear Stephen,

I checked your link and it seems that you forgot to upload the “awmdata” folder which holds the library and image files.

Please upload the “awmdata” folder and check your page again.

Let me know if it still does not work.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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