Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: User
Initial Email Subject: Internet Explorer V10 menus
Support Case Month: March 2013
I have just installed Internet Explorer 10. Now the menus on my web site are distorted. Horizontal menu s are one word wide with multiple words on new lines; vertical menus are the same. Also, inserted horizontal lines are double in width.The problems go away when I toggle the Compatible View icon so that it's set for older browsers, but I don't want visitors to have to do this.What can I do to set AllWebMenus so that visitors will see the that are correct for the Compatible View to which they have set their pages when they open a new page?
Reply From: Likno Customer Support
Hello,
This happens because you do not have a valid DOCTYPE in your pages. You should know that IE10 is pretty strict regarding this. When the DOCTYPE is missing, IE falls in the so called “quirks mode” which is essentially IE5.5 Compatibility Mode. This causes the problems you see in the menu.
To fix this problem (and more), please add the following line at the top of each of your pages:
<!DOCTYPE html>
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!
Tags: browsers, compatibility mode, doctype, horizontal menu, IE10, ie5.5, Internet Explorer 10, Menu
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Michael
Initial Email Subject: Separator not consistently showing
Support Case Month: February 2013
Need help with the separator not showing consistently in IE9. Site is {URL REMOVED} There should be a separator between each menu item however in IE9 running compatibility mode the first 4 menu items do not show a separator between them however the separator shows for the remainder of the items. In Firefox 18.0.2 and Chrome (can’t find version but I just updated it to current) the menu and separators appear as they should.
And if IE9 isn’t in compatibility mode then the menu doesn’t show at all.
Suggestions?
BTW, I plan on upgrading to the current version of AWM in the next week or two. In the meantime I have to use build #830 which I know as msome limitations
Thanks for the help
Michael
Reply From: Likno Customer Support
Dear Michael,
The menu does not appear in IE9 exactly because the AllWebMenus version you are using is very old.
However, I tried to view the problem with the separator, and everything looked fine in my IE9 in Compatibility mode. Is it possible that you are also seeing things in a zoom state? If so, then it is not uncommon for IE9 to create rounding errors and miss-out on 1px lines. (This is not really related to our menu though, but to the bad IE9 zooming.)
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!
Tags: chrome, compatibility mode, FireFox, IE9, Menu, menu separator, zoom
Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.
Initial Email From: User
Initial Email Subject: Modal Window Builder
Support Case Month: March 2013
Why are my footers not appearing in my Modal windows when running IE10. They only appear in browser compatibility mode. I have the latest version of Modal Window builder.
Thanks for your help!
Reply From: Likno Customer Support
Hello,
This happens because you do not have a valid DOCTYPE in your pages. You should know that IE is pretty strict regarding this. When the DOCTYPE is missing, IE falls in the so called “quirks mode” which is essentially IE5.5 Compatibility Mode. This causes the problems you see in the Modal.
To fix this problem (and more), please add the following line at the top of each of your pages:
<!DOCTYPE html>
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!
Tags: browser, compatibility mode, doctype, footer, IE10, ie5.5, modal, modal window, window
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: User
Initial Email Subject: all web menus , not working with IE compatibility view on
Support Case Month: December 2012
Hello
i have a menu on the site made with awm software.
it runs well on all browsers, except for IE, if the compatibility view button is clicked, it disappears from the site.
if the button is unclicked it reappears.
what is the workaround, it is frustrating, cause users click sometimes on the button by mistake and the navigation bar menu disappears !
awaiting feedback
thank you
Reply From: Likno Customer Support
Hello,
This issue is caused because your Linking Code is not exactly after the <body> as it should be.
If you can, please move the Linking Code directly after the <body> in order to fix the problem. If this is not possible, then please try selecting the following option in the Project Properties:
Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Tags: body, browsers, compatibility mode, css menu, drop-down menu, IE, javascript menu, jquery, Linking Code, Menu, navigation bar, sliding menu, software, tag, website
Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.
Initial Email From: Patti
Initial Email Subject: IE9 and IE8 not positioning correctly (continued) ... I did more testing
Support Case Month: August 2012
See my previous support ticket, nothing has changed but -I created a test site so that I could rule out other variables in css or html code. The Menu is not positioning correctly with IE9, IE8 and IE8 compatibility mode but looks fine in Chrome or Firefox.. I have the newest version of AllWebMenus.
Thanks,
Patti
Reply From: Likno Customer Support
Dear Patti,
I checked your test site and the positioning problem is caused by a rule in your CSS file. Specifically, you are giving the <body> a “position: relative;” which is not required in any way.
Removing this will fix the positioning issue in IE.
Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Patti
Hi Kostas,
Anyway I also thought I had tested everything deleting the css and using it from a previous site that was working but I guess not. Your company has always been good to me and I checked your knowledgebase and did not find this issue.
So thank you very much for your help,
Patti
Reply From: Likno Customer Support
Glad to be of help. Let me know if you need anything else.
Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter
Tags: chrome, compatibility mode, CSS, css menu, drop-down menu, FireFox, IE, IE8, IE9, javascript menu, jquery, Menu, position, positioning, relative, sliding menu, website
