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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.

Initial Email From: Paolo
Initial Email Subject: Accordion pane status is not remembered in Chrome
Support Case Month: May 2013

Hello,
I have created an accordion, I tested in all browsers and everything seems fine.

However in google Chrome is not remembering the status of the panes and always reopen when changing pages… is it maybe because I am testing on local??

Reply From: Likno Customer Support

Hello Paolo,

Yes, it is possible that Chrome does not allow the use of cookies locally…

Regards,
Kostas
Likno Customer Support
www.likno.com
Powerful javascript menus (CSS menus/drop-down menus/sliding menus), web trees, buttons, tabs, modals, tooltips, accordions, scrollers, designs for your websites!

Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.

Initial Email From: Angelica
Initial Email Subject: Likno Web Modal Window Builder
Support Case Month: July 2012

Hello,
I have a question about this software.
Please visit my website:
http://www.500dollarlinks.com
Notice the pop window generated with your software.  The window contains a box in the top left corner in which you can check to prevent the window from appearing upon the next visit.  The box is there, but it is not currently working.
My question is, how do I incorporate this feature using the software program?
Thanks in advance for your assistance.
Have a great day.
Regards,
Angelica

Reply From: Likno Customer Support

Hello Angelica,

I tried this in my Firefox and it worked.

May I assume that you used this method?

If yes, then please note that a COOKIE is needed, so are you sure that you allow COOKIES on your PC? Because I do (default behavior) and it works (in Firefox).

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Angelica

Hi Aris,

Yes, I figured it out. 

Thank You!

Angelica

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Steve
Initial Email Subject: allwebmenus cookie
Support Case Month: June 2012

Hi

AWM sets a cookie - awmmenuname

Do you have a statement of this cookie use. We need this in the United Kingdom to be compliant with EU law. Thanks

Reply From: Likno Customer Support

Hi Steve,

Here it is:

http://www.likno.com/privacy.html

And do not worry about this cookie, it is used by the menu to remember its state (selected item, etc.) across pages.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Eberhard
Initial Email Subject: Sliding Menu
Support Case Month: August 2012

Hi there,

i am using your allwebmenus sliding option. in this particular menu option i have chosen "remember the menu state...".

that's good, but what i need to do if i don't want to use this function e.g. when user is choosing back to main-page. at the moment when i call the main page within the project the sliding menu keeps open, but in this case id like to close it.

looking forward to hear from you.

thanks and regards
Eberhard

Reply From: Likno Customer Support

Dear Eberhard,

I guess that what you really want to use is the “automatic highlight” feature:

This will always highlight the “current” menu item, regardless of the way you ended up in the current page.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Eberhard

Hi Kostas,

sorry for my late reply.

No this is not my problem. Pls have a look at the following draft webpage http://test.paradise-tour.de

When you choose e.g. Karibik at the side menu, the sliding menu is opening with submenu structure. When you choose here any destination the side menu keeps open. That's what I want.

BUT the idea is in the header menu when you choose Paradise; you will be re-rooted to the index-page. But then the side menu should be shown without the sub-menu.

Hope I could make it clear and hope you have a solution for me.

My understanding is, that you store in a cookie the last opened position. So if this is correct then I only need to delete this cookie when you choose the Paradise in header menu.

Let's see; looking forward receiving your answer.

Kind regards
Eberhard

Reply From: Likno Customer Support

Dear Eberhard,

There are two (automatic) ways to open a submenu:

1) Using the “auto-highlight” option, as I suggested in the previous email, the menu is matched with the page URL and opens (or closes) the correct submenu

2) For Sliding menus, using the “remember state” option will always open the menu in the state it was last open, irrespective of the page you are in.

I assume from what I saw that you currently have both options selected, while you don’t really want the second one.

In this case, you need to uncheck the “remember state” option:

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Eberhard

Dear Kosta,

thanks, that is exactly i was looking for.

It's working now.

Regards
Eberhard

Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.

Initial Email From: Bob
Initial Email Subject: Modal Window - OnPage Load
Support Case Month: August 2012

I know I can set up a window to Open on Page Load.  I believe I can also tell it to only happen the first time the user loads the window, based on a cookie.  After it has been loaded the first time, can I tell it load something in it's place after that first time?

Just a thought...I wanted to know how easy it might be to do something like this.

Thanks for any help.

Bob

Reply From: Likno Customer Support

Hello Bob,

I am afraid that this is not possible with the current script and many changes would have to be made in order to achieve this. Sorry for not supporting this.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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