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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Justin
Initial Email Subject: menu.js not updating
Support Case Month: October 2012

Hello there. I have verified that the menu path is correct, but when I compile, the menu.js does not get updated. Also, when I go to link my pages to the menu, none of my html pages are visible to link to? I just updated our license last night and downloaded the latest version this morning.

Related URL: http://bankshotbasketball.net

Reply From: Likno Customer Support

Hello,

This sounds very weird! Did you try deleting (or moving) the existing “menu.js” to see if a new file is created when you compile?

Regarding the Linking, please make sure that you have selected the correct file extension in the Link Dialog.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Justin

Thank you very much for the quick reply, Kostas. I have checked the dialogue box and it is selected html files.

I uninstalled the program and I am currently reinstalling it. I will delete the menu.js file to see if another one is generated. I did save it as bankshot.js and that file isn’t showing up either.

Justin

Reply From: Justin

Hi Kostas,

Here is a few screenshots.

1) I manually navigated to the directory that the bankshot.awm file is located.

2) I opened the menu. I compiled it to both menu.js and created a new one bankshot.js

3) The menu.js file is still dated 9/5 and the new bankshot.js isn’t visible.

Justin

Reply From: Likno Customer Support

Dear Justin,

Is it possible that AllWebMenus does not have write permissions on your PC from some reason?

Did you try “Run as administrator”? does this change anything?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

This is something I was planning to check for… it seems that you are running AllWebMenus as a different user.

If you run AllWebMenus as a different user or if you run it as admin, it is possible that you see a different copy of your files, especially if you are running Vista (but also possible in win7).

For example you may see that you are writing something directly into “C:\” but you are actually writing it into “C:\User\<theuser>\WOW(x86)\something…”.

This “feature” is one of the bad “security” designs Microsoft did with UAC in Windows Vista. Anyway, we can resolve all these in our live support much faster, so let’s do this.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: David
Initial Email Subject:  AllWebMenus PRO
Support Case Month: April 2012

When I load the web page locally on my PC that has the new menu object, I get the question at the bottom of the frame.  The menu is java-script, would a user really need to lower their IE security settings to make this go away?  My settings are also included below.  I don’t want users to have a hassle using the new menu each time they come to my website…what is the most elegant way to avoid this dialog?

Thanks,

-David

Reply From: Likno Customer Support

Hello,

This is NOT a problem and you should not worry at all.

See why below:

When you preview a local web page in Internet Explorer that contains javascript (like our projects do), you get the following message:

[To help protect your security, Internet Explorer has restricted this webpage from running scripts or ActiveX controls that could access your computer. Click here for options... ]

This is not a problem, as the "security" warning never appears ONLINE on your actual pages but only locally, for the pages that are located at your PC.

Furthermore, this is not related to Likno javascripts but to ANY javascript running on your pages locally (default behavior in Internet Explorer).

This does not happen when pages have been uploaded to a web server and are then viewed online.

To overpass this Internet Explorer warning locally, you can click on the message bar and select "Allow Blocked Content":

Then, a warning dialog will appear and you can just press "Yes" for the web page to properly load all javascripts (do not worry about the warning, our scripts are 100% safe).

You can read more about the IE Information bar at:

http://support.microsoft.com/kb/843017 (Windows XP)

http://windowshelp.microsoft.com/Windows/en-US/Help/91b1038d-3f53-43a3-8bd8-9551e7c0b7c61033.mspx (Windows Vista)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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