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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.

Initial Email From: John
Initial Email Subject: accordion not working in Firefox
Support Case Month: March 2012

Hello again,
I do have another question though...
When I create the accordion header and pane content, I grab the code for the div containers and drop it on my webpage in Dreamweaver (in code view)
And I can see copy for the header and the pane in my code, but I don't see any copy on the actual webpage page, in design view . I just see a dotted line for the div itself.
So the only way I can edit the coy is to do it in code view, rather than on the page itself.
Is there something I can turn-on to view the copy on the page and then adjust my css style to it in real-time view?
thanks,
John

Reply From: Likno Customer Support

You need to remove the “display: none;” or change it to “display: block;” in each header/body:

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Web Tab Builder z-index
Support Case Month: July 2012

Hi,
when I insert a webtab with PDF inside an html page, it covers all the drop down menus which were not build in allwebmenus program. How do I change the settings so the webtab with PDF goes behind everything. I know I can change z-index on allwebmenus settings, but how do i change it with webtab builder? or how do i get around this issue?

Reply From: Likno Customer Support

Hello,

I am afraid that what you are asking for is not possible. The reason is that the PDF files are using a special Adobe PDF plugin to show in the browser, and this plugin fully takes over the specific browser part and always appears on top.

This is not related to our programs, nor can it be resolved using AllWebMenus or any other application. If you simply add an iFrame in your page with its src pointing to a pdf file you can test this for yourself. The same applies for Word or Excel documents (and others) that use similar plugins to display within a browser.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: all web nenu not showing up in IE9 works fine in firefox
Support Case Month: August 2012

I am trying to get this to show up in both firefox and ie9 works fine in firefox no go in IE9

Related URL: http://www.helplinehc.org/

Reply From: Likno Customer Support

Hello,

It appears that the menu on your website was compiled with an *old* version of AllWebMenus (see “release history” here: http://www.likno.com/whatsnew.html ).

You need to update/upgrade your AllWebMenus and re-compile/re-upload your menu files, as the *old* compiled menu cannot support the latest browsers and standards. Some browser versions did not even exist by that time (e.g. IE9 was officially released in March 2011).

How?

- Login to your Likno User Area at http://www.likno.com/userarea

- Click the "View/Manage Licenses and Plans":

- See there if your Update Plan has expired or not.

            If "expired" then click the "Renew" link and renew your Update Plan.

- Download the current Version (Build) ( http://www.likno.com/download.html ) and install it.

- In your Likno User Area, click the "Get Activation Code" link and get a new Activation Code for this updated installation:

- Open your old project file (.awm) in AllWebMenus, re-compile it and then upload the new menu files (along with the "awmdata" folder) to your website.

Note that you may need to delete your browser’s Temporary Internet Files (or cache files) before refreshing the page in order to see the menu.

Thanks!

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Fergus
Initial Email Subject: linking menu
Support Case Month: July 2012

I purchased the menus tonight, all went well except I am having a problem linking the menu into a webpage.

When I create a link the web page gets the following code added.

<!-- ******** BEGIN ALLWEBMENUS CODE FOR menu (CSS MENU)******** -->

<link href="menu.css" rel="stylesheet" type="text/css">

<script charset="UTF-8" src="menu.js" type="text/javascript"></script>

<!-- ******** END ALLWEBMENUS CODE FOR menu (CSS MENU)******** -->

however there is no bit of code within the body part to actually display the menu.  I imagine that it should be <ul> <li>item 1 etc...

any ideas?

the version of dreamweaver I am using is 6.0 (MX).  I don't mind editing a few files manually but the procedure to link likno and dreamweaver looked a bit complicated....

thanks

Fergus

Reply From: Likno Customer Support

Dear Fergus,

If you want to use the UL/LI or CSS version of the menu, then you indeed need to manually add the Structure Code to each of your pages (or to a template page).

AllWebMenus helps you by giving you a sample structure to copy-paste into your page. You can find this here:

Please let me know how this worked out and do not hesitate to contact me should you need more help.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Menu not showing on IE9
Support Case Month: October 2012

Hello,

I just created a new menu and it is not showing on IE9. I have downloaded the latest up date compiled and uploaded all of the files. I have also cleared temp internet files etc. Here is a link to the site.

http://downtowndancetheater.com/index-1.html

Any help is appreciated.

Regards,

Virginia

Reply From: Likno Customer Support

Dear Virginia,

I checked your page and the problem is in the positioning code. Specifically it seems that you have duplicate code:

Note that having duplicate IDs in an HTML file is considered invalid HTML. Although most browsers will keep the first occurrence and discard the rest, IE is more strict and discards ALL of the occurences.

Please remove one of these two positioning codes to fix the problem.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Virginia

Wow! Duh! Thank you so much.