Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: Testing my new server
Support Case Month: June 2012

I am testing my new environment.  I noticed the modal windows are not opening on top but within a window.  Is there a reason why?

link to a modal window

It opens inside:

modal window opens in an overlay window

At my original site it look like:

proper opening of the modal window

Bill

Reply From: Likno Customer Support

Dear Bill,

The modal library will always try to break out of frames and cover the whole page. However this is not always possible due to security restrictions of each browser.

My guess is that the pages you are loading are not all from the same domain (e.g. your page is on “50.63.158.20” but the page you call in the tab is coming from “foxmls”).

If this is the case, then it would be a “security breach” for the browser to allow the modal to alter the parent page in any way (e.g. cover it with the overlay).

Please make sure that all the pages are coming from the exact same domain.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: 404 errors after compiling
Support Case Month: July 2012

When compiling the menu for site www.bucband.org I am receiving 404 errors when selecting one of the menu picks.  Before compiling I set the Site Root to C:\\Users\\MikePC\\Documents\\My Webs\\bucband .  Now when I compile the menu and copy the menu2.js file up to the domain host, I end up getting 404 errors.  When I select a menu link, instead of getting (for example) http://www.bucband.org/boosters/overview.htm , I get instead:
http://www.bucband.org/Mike/Documents/My%20Webs/bucband/boosters/overview.htm .  When I revert back to a previously generated menu I don't get this problem.

Appears that there is a relative versus absolute referencing problem here.  Can you suggest a solution ?

Reply From: Likno Customer Support

Hello,

When you changed the Site Root, you were asked if you wanted to “correct” the links. You pressed yes, and the application assumed that the Site Root was also changed online, which was not true I guess.

Currently your links point to the wrong direction. For example your “announcements” link points to:

../../../../Mike/Documents/My Webs/bucband/upload/announcements.shtml

When it should be pointing to:

/upload/announcements.shtml

You need to correct this in AllWebMenus. If you have a copy saved before the Root Folder change, it would save you some time. Note that you may also find such an automatic backup under:

"c:\Users\<user name>\AppData\Roaming\Likno Software\AllWebMenus\AutoBackup\.."

Alternatively, I would suggest that you use the “External Multi Editing” tool in order to mass-edit your links in Excel and save time.

menu external multi editing option

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Jan
Initial Email Subject: IE doesn't show the menu
Support Case Month: July 2012

Dear Support,

The menu on my domain http://www.copyrighthouse.co.uk works well on all browsers, except IE9. I have got version 9.0.8.

Please let me know what to do.

Thank you,

Jan

Reply From: Likno Customer Support

Dear Jan,

It seems that you used the same ID for both the population ULLI and the Positioning. This is not recommended as every ID should be unique in an HTML document.

duplicate ID in same page

Please change one of the IDs (in AWM and in the page) to fix the problem.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: menu to blogspot page
Support Case Month: June 2012

I have one question: can I insert a web menu into my blog platform blogspot.com? I mean a web menu that your program has generated

Thank you, hi from Russia!

Reply From: Likno Customer Support

Hello,

Blogspot.com is an online authoring tool. If it allows you to upload files online (javascripts, etc.) then you can do it.

The AllWebMenus menu can be inserted in any hosted website, as long as the user is able to do the following in the hosting environment:

1. Upload javascript files online at the hosted website, either in a subfolder called "awmdata" OR in the ROOT if subfolders are not possible OR in any special subfolder dedicated for javascripts by the host (we need to know the arrangement so that we give proper instructions to the user).

2. Similarly, upload image files online at the hosted website, either in a subfolder called "awmdata/menu" OR in the ROOT if subfolders are not possible OR in any special subfolder dedicated for images by the host (we need to know the arrangement so that we give proper instructions to the user).

3. Add some lines of javascript code inside each page (or the template) that will be online (the hosted pages should permit this with some method).

Does blogspot.com allows you to do so?

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

Thank you. Can I use on blogspot.com in my blog, your menu, if I
follow steps 1 and 2 on other hosts, and item 3 on my blog at blogspot.com
Steps 1 and 2  on my blog at blogspot.com I can not do. (it is impossible)

Reply From: Likno Customer Support

Hello again,

Yes, if you can upload the compiled menu files in one domain/host and link the menu to your pages in another domain/host, there should not be any problems.

The only case where this will not work properly, is if you have “https” secure pages, in which case the viewers will get a message for allowing scripts to run from a different domain every time they view a page.

The main idea is that you upload all the compiled files wherever you want, and then add the menu Linking Code with the full-path to wherever you uploaded the files.

Let me know if you need more help on how to implement this.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bill
Initial Email Subject: new web site
Support Case Month: July 2012

I started another site.  I added “elmcrestpartners.com to the modal window, but the modal windows do not work?

http://www.elmcrestpartners.com/about-us.aspx  links at the bottom on “father in-law

Bill

Reply From: Likno Customer Support

Dear Bill,

It seems that the online file is compiled for different domains:

modal window compiled for different domains

Please make sure that you selected the correct domain to compile for.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Bill

I had multiple versions and it was seeing the wrong one.  I have corrected but it must be something else as it still does not work. Any other thoughts?

Bill

Reply From: Likno Customer Support

Dear Bill,

Please make sure that you properly uploaded all the compiled files!

It seems that the library file “likno-modal-lib.js” is missing from the online folder (although the compiled file “LMElmModal.js” and “jquery.js” are both there).

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Bill

Forgot to put it back.  It still does not work?

Bill

Reply From: Likno Customer Support

Dear Bill,

modal window page links settings

You have selected the “page links” option, hence the [target="ModalName"] will not work. You need to use [target="ModalName_single"] instead.

Please try changing your page link to:

<a href="http://www.agosonline.org/InMemoriam/averette-he-2005.asp" target="MWWindow900X800_single">father in-law</a>

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Bill

Thank you!

Bill

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