Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From: User
Initial Email Subject: Theme install
Support Case Month: October 2012

above is the receipt number for my theme purchase of the dhtml theme for the drop down tree menu creator. I have been trying to install it but no joy... following the instructions in the zip file but theme is still not appearing in the theme list in  the drop down program

you guys have a great product once intalled.... you really need to work on ease of installation

Reply From: Likno Customer Support

Hello,

Did you by any chance have Trees already open when you copied the files? If so you need to restart the application.

I just downloaded your theme and copied the xml file & folder into the installation Themes folder, and when I opened the Drop Down Menu Trees application the theme appeared without problems:

drop down tree menu theme

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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