Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows and more...

Knowledge Base support case for AllWebMenus, Likno Drop-Down Menu Trees, Likno Web Accordion Builder, Likno Web Modal Windows Builder, Likno Web Scroller Builder, Likno Web Tabs Builder, Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.

Initial Email From: Tony
Initial Email Subject: Questions from England
Support Case Month: October 2012

Hello again Likno...
You impressed me with your help when I was testing your products for my clients.
I have just downloaded & installed the following products for testing & purchasing for my own use...
1 - Likno Drop-Down Menu Trees
2 - Likno Web Accordion Builder
3 - Likno Web Modal Windows Builder
4 - Likno Web Scroller Builder
5 - Likno Web Tabs Builder
5 - Likno Web Tooltips Builder
I have been a developer since 1978 BUT my 72 year old head now makes many mistakes<g> so I would appreciate your help.
I will be using the latest version of WordPress for Windows...
A - Which of your 6 products listed can I use with a database?
B - Which of your 6 products listed can I use use with WordPress?
C - What would be my purchase price for your 6 products?
I look forward to your comments
Regards
from Tony

Reply From: Likno Customer Support

Dear Tony,

First of all, you should know that our “flagship” product which is the menu-builder, is AllWebMenus and not Likno Drop-Down Menu Trees.

This has the most plugins/addins, it can work with server-side code, with database, with just about everything.

Regarding the rest of the products, the five “builders” can all load their content from the page from either a UL/LI list or from specified DIVs. As such if you can use server-side code (PHP/ASP) to “write” the required content into your page you can then use our builders to transform it.

Regarding WordPress, all of our products can work with it, but Accordion & Tabs also have specific plugins that make the linking easier. For the rest you just need to copy-paste the Linking Code and upload your Compiled files manually.

Regarding the pricing, all the builders come in 3-Domains and Unlimited-Domains flavor, so you need to be more specific as to what you want. In any case, you can check our pricing yourself by creating your desired bundle in our purchase page:

http://www.likno.com/awmregister.php

(note: the above page assumes that you want AllWebMenus too)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Ipad Support
Support Case Month: September 2012

Hi.  Before I renew and upgrade my old account, I need to know if the newest version of your product works on iPads and iPhones.  I received the following email from a visitor (I'm using 5.3 build 890,  -- The menu is "Javascript menu (feature-rich, default)"

"Your menu is not Ipad/iPhone friendly. It is not possible to get to any of the drop-down options. Since the menu buttons are also clickable, that is the only signal received from these devices."

Related URL: http://www.screenit.com

Reply From: Likno Customer Support

Hello,

AllWebMenus build 890 should fully support iPads and iPhones. I noticed however that although your menu is compiled with build 890, the online library files (“awmdata” folder) are still from build 864 which is much older and probably had some issues such as the ones described by your client.

Please remember to upload the “awmdata” folder every time you compile your menu with a newer version. Doing so now should fix the problem.

(note that the user will need to delete the iPad/iPhone cache files in order to see the difference)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Pete
Initial Email Subject: mega drop-down menu
Support Case Month: May 2012

Hi - I am an experienced AWM user but can't figure this one out...

I've just downloaded mega drop-down menu #2 and linked it to my DW file... I plan to edit your example with my customized categories and menu structure.

How or where do I edit the structure??? There is no visible sub-structure in AWM.

Thanks,
Pete

Reply From: Likno Customer Support

Dear Pete,

With “mega-menus”, each submenu is a single HTML item:

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Theme install
Support Case Month: October 2012

above is the receipt number for my theme purchase of the dhtml theme for the drop down tree menu creator. I have been trying to install it but no joy... following the instructions in the zip file but theme is still not appearing in the theme list in  the drop down program

you guys have a great product once intalled.... you really need to work on ease of installation

Reply From: Likno Customer Support

Hello,

Did you by any chance have Trees already open when you copied the files? If so you need to restart the application.

I just downloaded your theme and copied the xml file & folder into the installation Themes folder, and when I opened the Drop Down Menu Trees application the theme appeared without problems:

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Cary
Initial Email Subject: Flash image appears in front of menu
Support Case Month: September 2012

Hi Aris,

We have a flash image that now we are finding is covering the dropdown when you mouse over. What can I do to put the dropdown ON TOP OF the flash image? If it helps, the web address is {URL REMOVED}.
Please let me know what the solution is asap. I need to get this page up to replace the homepage.

Thanks
Cary

P.S. Just wanted to mention that I already have the z-index set to 1000.

Reply From: Likno Customer Support

Hello Cary,

Did you click on the following LINK which gives more info on what to do?

This will open a help topic where you get instructions on what to do in your page.

Please read the instructions and do what is needed. Please let me know if it worked. Thank you.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Cary

I’ve been trying that, but it’s not quite fitting with the way my Flash has been coded in. Where would I place it? The code is brief for the flash and follows:

<td width="730" height=100 valign=top><embed src="/flash/entry13.swf" quality=high bgcolor=#FFFFFF  width=730 height=232 salign=L type="application/x-shockwave-flash" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash"></embed></td></tr><tr>

Where would I fit the code referred to in the link? I believe it’s ('wmode','Transparent') supposed to be in 3 places in the example.

Thanks much.

Cary

Reply From: Likno Customer Support

Dear Cary,

If you use the full flash code, then there are three distinct places where you can put “wmode”.

However you seem to use a much shorter version that only has the <embed> part. Hence, following the help example, you should add:

wmode="transparent"

So please correct the “ 'wmode', 'Transparent' ” that you added and instead use the correct code.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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