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Knowledge Base support case for Likno Elearning LMS, abstracted and stripped of all user’s private info.

Initial Email From: Mark
Initial Email Subject: upload small video files? 
Support Case Month: November 2012

Hi guys

hope all well

could you advice as to where would be the best place to upload small (less than 10mb) screen videos please per lesson unit/specific subject?

should we upload them into the main unit files folder for all access or somewhere else?

also is this a professor or admin permission to upload content such as this

best and thanks,
Mark

Reply From: Likno Customer Support

Hello Mark,

Every lesson has its own files.

You can upload to the lessons files any type of file you want  and then use it in the lesson's units.

You can insert the files to any unit of the lesson.

Only the professor is able to upload content (including files) to the lessons and not the administrator.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Reply From: Mark

ok that's great thanks - just checking it will work

we have tested today..works fine

Knowledge Base support case for Likno Elearning LMS, abstracted and stripped of all user’s private info.

Initial Email From: Olga 
Initial Email Subject: LMS hosting requirements
Support Case Month: March 2012

Hi Aris,

Please can you supply me with the software requirements – Windows/Linux/MSSQL/MySQL etc? In fact can you ask the technical team to provide a full spec required to host your software.

Kind regards,
Olga

Reply From: Likno Customer Support

Hello Olga,

Here is what I believe that you need:

Requirements

• Hardware: There are no limits on the type of hardware used to host an LMS installation. However, as your needs grow, so will the need for additional resources. A simple LMS installation requires about 50M of free disk space and 32M of free system memory. However, a minimum of 128M free memory available to PHP is recommended. Disk space should be allocated according to usage
• Software: LMS requires an environment running the following:
  • PHP version 5.1+ (PHP 5.2+ recommended)
  • Mysql Server 4+ (Mysql 5 is strongly recommended, and mandatory for LMS Enterprise installations)
  • Web server (Apache 2+ recommended, although LMS can work with Apache 1.x, IIS, nginx or lighttpd)
  • Write access from the web server to some folders inside the LMS installation (see Preparing LMS setup on Linux Server with Apache below)

LMS may be installed either on a Windows or on a Linux environment. However, if you are going to use non-latin language settings, linux is preferred over windows due to the latter's poor support for UTF-8 filenames

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for Likno Elearning LMS, abstracted and stripped of all user’s private info.

Initial Email From: Christa
Initial Email Subject: Quote for Likno eLearning LMS installable license
Support Case Month: October 2012

I am interested in getting a quote for your LMS license.  We have 1300 users.  We are currently using a LMS, but it is not meeting our current needs.  I have looked at your website and many of the features you have on your LMS will fit our needs. 

I have a couple questions as well:

1.  Can the LMS send notifications when classes are due or past due? 

2.  Do you offer student archiving?  (For inactive users)

3.  Is it possible to have one log?  So users would only have to log in once for our site and the LMS.

4.  Do you have bookmarking tools?  So the learner can pick up where they left off?

5.  Do you offer historical data importing? What are the costs?

6.  Can we sell our courses through your LMS? (this is something we may want to do in the future)

7.  How often are upgrades typically?

Thank you,

Christa

Reply From: Likno Customer Support

Hello Christa,

First, thank you for your interest in our Likno products.

Here are the answers:

1.  Can the LMS send notifications when classes are due or past due? 

     Yes, you can set up notifications that will be sent before, after or on several events.

2.  Do you offer student archiving?  (For inactive users)

     Yes, there is the Archive function.

3.  Is it possible to have one log?  So users would only have to log in once for our site and the LMS.

     Yes it can be done with a single sign on customization (through API) , as a project.

4.  Do you have bookmarking tools?  So the learner can pick up where they left off?

     The students can click on the resume button to pick up where they left off but there is also a 
      bookmarking tool.

5.  Do you offer historical data importing? What are the costs?

      It can be done but it requires a custom project, according to your data.

6.  Can we sell our courses through your LMS? (this is something we may want to do in the future)

      Yes, our software is integrated with paypal, so you can sell your courses online.

7.  How often are upgrades typically?

     Upgrades are issued on a bi-monthly basis typically.

Thank you.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for Likno Elearning LMS, abstracted and stripped of all user’s private info.

Initial Email From: Caroline
Initial Email Subject: Query-Porting the LMS onto a new domain
Support Case Month: May 2012

Hi Aris.

This is Caroline from {COMPANY NAME REMOVED}, and we purchased the Likno LMS last year. Hope you remember. We are in the process of doing some slight changes on our name, and might have to get a new domain. However, we need to find out if the LMS we purchased from you is domain locked. If it is, how can we "unlock" it and put it on the new domain?  Thanks.

Caroline

Reply From: Likno Customer Support

Hello Caroline,

It is not domain locked, so it will not be any problem to transfer it to a new domain.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
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Reply From: Caroline

Hi Aris;
Thanks for this.
Caroline

If your system can export content in SCORM compatible format then you are able to import it to Likno Elearning LMS. If not, then you should have selected Likno Elearning LMS at the first stage! (Likno Elearning LMS allows you to export content in SCORM format, which means you can re-use the content with any SCORM compatible platform)