December 8th, 2012AWM: Drop Down menu in IE9

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Brian
Initial Email Subject: Menu problem on IE9
Support Case Month: September 2012

We currently have AllWebMenus Pro Ver 5.2 #808 on our website. We do not have any contact info for the old web developer and we are trying to fix the menu drop downs in IE 9. The domain is nazunitedway.org. Is there a fix for this, or do we need to upgrade to the latest version 5.3. You can take a look at the site and see it doesn’t work in ie9.

Let me know how I should proceed.

Thanks,
Brian

Reply From: Likno Customer Support

Hello Brian,

indeed there have been many changes and support of new browser versions since then. See here:

http://www.likno.com/whatsnew.html

So you will have to get the latest version of AllWebMenus and just re-compile your menu. I hope you do have the source .awm project file of the menu, because you will need this in order to re-compile.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Brian

I have located the .awm file. Once I purchase the new version how do I upload the menu to the site via FTP?

Thanks,

Brian

Reply From: Likno Customer Support

Dear Brian,

Once you purchase the new version, you will Compile your project again. This will produce some JS files (by default a "menu.js" file and an "awmdata" folder).

You can directly upload these to your server with your favorite FTP application. (or if you are using Dreamweaver, Expression Web etc. these usually have their own uploading tools)

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Yves
Initial Email Subject: Menu spreading
Support Case Month: July 2012

Hi,

I use Likno on several web sites with a perfect score of success.  I just love that application.

I finished a web site yesterday and a friend, who tried it, have a problem.  The menu spread and take all the width of the screen, as you can see on the photo attached, and hide the web site itself.  Can you tell me what I must correct?

Thanks

Yves

Reply From: Likno Customer Support

Dear Yves,

Last week we discovered a minor bug that could cause this in IE in some cases and we have already issues a fix for this.

Please download the latest AllWebMenus, re-compile your project and upload the new compiled files. Let me know if this fixed the problem.

http://www.likno.com/download.html

Regards, 
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Yves

Hello,

Sorry, I forgot to write back…  It works perfectly.  Thanks!

Yves

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Anna
Initial Email Subject: Question
Support Case Month: October 2012

I know it must be one of my settings, but can you tell me what I need to change at www.webs2impress.com/troy7/contracts/prime.html so that when I load the page, those submenus do not automatically display.  I DO  have it set to keep track of the url and highlight that.  Is that what is affecting it?

Thanks in advance.

Anna

Reply From: Likno Customer Support

Dear Anna,

Yes, the “highlight” is what is opening your submenus whenever the page loads. There is a special sub-choice to control this if you want the highlight with the submenus closed:

submenu highlight properties

Regarding the copying from one menu to another, currently this is only possible if you “Import” the whole second menu and then cut-out the parts you do not want.

import menu as submenu

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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October 19th, 2012AWM: Security Breach

Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Security Breach
Support Case Month: April 2012

HI,

Downloaded and installed your upgrade to New Likno AllWebMenus #890.

The setup, allwebmenussetup.exe, created a file, regsvr32, that was identified as a high threat to my laptop.

Here is the data reported by Nortons:

Full Path: Not Available
____________________________
____________________________
On computers as of 4/25/2012 at 3:31:59 PM
Last Used 4/25/2012 at 3:31:59 PM
Startup Item Yes
Launched Yes
____________________________
____________________________
Very Few Users
Fewer than 5 users in the Norton Community have used this file.
____________________________
Very New
This file was released less than 1 week ago.
____________________________
High
This file risk is high.
____________________________
Threat Details
SONAR Protection monitors for suspicious program activity on your computer.
____________________________

Source File:
allwebmenussetup.exe

File Created:
regsvr32.exe
____________________________
File Actions
File: {PATH REMOVED}
Removed
Event: Running process: {PATH REMOVED}
Terminated
____________________________
Startup Actions

{PATH REMOVED} (Performed by {PATH REMOVED}, PID:1168)
No action taken

{PATH REMOVED} (Performed by {PATH REMOVED}, PID:4420)
No action taken
____________________________
System Settings Actions
Event: Process start (Performed by {PATH REMOVED}, PID:1976)
No action taken
____________________________
File Thumbprint - SHA:
Not Available
____________________________
File Thumbprint - MD5:
Not Available
____________________________

Please take immediate action to notify the authorities and clear the files you are requesting us to download.

 

Thanks,

John



Reply From:
Likno Customer Support

Dear John,

We always scan our installers with several antivirus products before uploading them, and I can assure you that the current version is also clean.

Here is a new scan I just did in “virustotal”:

https://www.virustotal.com/file/bb72ec07b64505c741d5817bd09e64926b3090dd8b882078437d30beb24b1fee/analysis/1335436873/

Did you download this from our own download page, or from a different server/site?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

Reply From: Likno Customer Support

Dear John,

We can now fully confirm (after contacting Symantec) that this was indeed a false-positive and will be corrected in the next definitions update of your antivirus.

For now, you can turn Sonar off while you install AllWebMenus.

Thank you for letting us know regarding this issue, so that we could contact Symantec in turn and fix the problem for all our users.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

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