Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From:
Initial Email Subject: Custom fonts
Support Case Month: May 2012

Hello, I have contacted you about this a while ago, I thought I had fixed it but it doesn't work.

I'm trying to use custom fonts with this menu, but I can see them only on my pc, probably because the font is already installed on my system.

Adding this code to the page containing the menu doesn't help:

@font-face {
    font-family: ELEGANCE;
    src: url(

I chose ELEGANCE as a custom font in Allwebmenus, to no avail.

Here's how the menu's supposed to look:

and here's how it looks on a random pc:

Thanks in advance for your help.

Reply From: Likno Customer Support

Dear Daniele,

In your project you are calling a “Flash D” font. Is this what you wanted? In your code before you said you were adding the “ELEGANCE” font.

Please make sure that you are entering the font with the correct name, or it will not be recognized.

After searching your CSS files online, I also saw that you are loading “FlashDLight”. Can you try adding this in AllWebMenus?

(be sure to enter it EXACTLY as it is in your CSS with the same capital letters etc.)

Best Regards,
Likno Customer Support
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Reply From: Daniele

These are the fonts I embedded:

@font-face {
    font-family: 'FlashDLight';
    src: url('flash_d_light-webfont.eot');
    src: url('flash_d_light-webfont.eot?#iefix') format('embedded-opentype'),
         url('flash_d_light-webfont.woff') format('woff'),
         url('flash_d_light-webfont.ttf') format('truetype'),
         url('flash_d_light-webfont.svg#FlashDLight') format('svg');
    font-weight: normal;
    font-style: normal;

I have corrected the menu so it points to FlashDLight and it seems to work now.
Thanks for your help,
best regards.