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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: Menu no longer showing on IE9
Support Case Month: July 2012

I just update to version/build 894. My menu shows on the index page but after that it has disappeared. I understand that there is some problem with IE9 but I was hoping that this latest build would solve that.
Can you let me know what I did wrong.
Thanks in advance

Related URL: http://www.kawartha.skipatrol.ca

Reply From: Likno Customer Support

Hello,

I checked your page and noticed that the menu is indeed visible in the home page but not in some inner pages that reside in subfolders.

The problem is created by your Linking Code which has a path relative to the page. For example in the following page:

http://www.kawartha.skipatrol.ca/2009KZ/Safety.php3

the Linking Code is:

<script charset="UTF-8" src="2009KZ/horizontal_submenus.js" type="text/javascript"></script>

Which translates to:

http://www.kawartha.skipatrol.ca/2009KZ/2009KZ/horizontal_submenus.js

(note the duplicate folder)

To fix this, you need to make the Linking Code path either full-path or root-relative (both work).

Full path:

<script charset="UTF-8" src="http://www.kawartha.skipatrol.ca/2009KZ/horizontal_submenus.js" type="text/javascript"></script>

Root-relative path:

<script charset="UTF-8" src="/2009KZ/horizontal_submenus.js" type="text/javascript"></script>

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.

Initial Email From: Roy
Initial Email Subject: Compiled libraries deprecating SSL
Support Case Month: October 2012

Dear Kosta

I have just applied a SSL certificate on my server and I noticed something strange on some of the pages being served and that is: the padlock icon disappeared. And after some investigation & trying, I discovered the compiled libraries is cause of the problem. When I remove the SRC tag in the scripts, the padlock appears again.

Is there any work-around for this issue.

Thanks
Roy

Reply From: Likno Customer Support

Dear Roy,

Are you referring to the security icon? I am not sure on what would be the problem, but I know that loading external scripts may be considered insecure in https sites, depending on where the scripts load from. For example if you have a full-path in the Linking Code it may be insecure while a relative path may be ok.

Can you test this and let me know?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roy

Dear Kostas

Yes I am referring to the security icon.

Can you explain the difference between a full-path & relative path for me to test on.

Thanks

Roy

Reply From: Likno Customer Support

Full-path:

http://www.mysite.com/menu.js

Root-relative path:

/menu.js

Relative path:

menu.js

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roy

Kostas

Please refer to the screen shot attached.

The Compiled Subfolders (\likno-moda-admin) are normally what I put in place

for all my Modal window projects.

I carry out an experiment by try & error to see which files are creating the problem

and the result is:

If I

1) Leave the “jquery.js” file in the \likno-moda-admin folder and

2) Place the “likno-modal-lib.js” & “likno-modal-project.js” in the root directory “C:\inetpub\wwwroot\Billing” and

3) Change the tag to src="likno-modal-project.js"

the padlock appears. Any other placements would cause the padlock top disappear.

Maybe you like to advice me how II should place compile properties so that that icon remains.

Thanks
Roy

Reply From: Likno Customer Support

Dear Roy,

I think there is a misunderstanding here… I was not referring to the Compile Properties!

My suggestion was that you only change the Linking Code in the actual HTML page. Did you try this?

In your page you should have something like this (this is copied from our own site):

<!-- ******** BEGIN LIKNO WEB MODAL WINDOWS CODE FOR likno-modal-for-lwsc-examples ******** -->

<script type="text/javascript">var lwmwLinkedBy="LiknoWebModalWindows [1]",lwmwName="likno-modal-for-lwsc-examples",lwmwBN="246";</script><script charset="UTF-8" src="/likno-scripts/likno-modal-for-lwsc-examples.js" type="text/javascript"></script>

<!-- ******** END LIKNO WEB MODAL WINDOWS CODE FOR likno-modal-for-lwsc-examples ******** -->

I only suggested that you change the highlighted path to be a full-path.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Roy

Dear Kostas

1) If I changed to ="/likno-scripts/likno-modal-for-lwsc-examples.js"

It still won’t work

2)If I changed to ="likno-modal-for-lwsc-examples.js"

It works. Provided the “jquery.js” file stays in the folder \likno-moda-admin folder

Roy

Reply From: Likno Customer Support

Yes, I thought so… the script links in a secure site have to be all relative…

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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