Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Bob
Initial Email Subject: HTML Errors
Support Case Month: August 2012

We have a text editor that we use.  It has a tool called HTML Tidy that is finding errors in our code for our Menus.  The errors it is finding, do not make sense to us.

Could you take a look and tell me what you think...

This is the code:

{SOURCE CODE REMOVED}

Bob

Reply From: Likno Customer Support

Dear Bob,

All warnings for “line 1” appear because HTML Tidy expected a full page with <html>,<head>,<body> tags etc. I assume that you indeed have these in your page, but you just checked part of your code with HTML Tidy.

All “<li>” warnings appear because of the “<br>” you have between <li> elements. According to HTML rules, nothing should be between “<li>” elements.

The “<p>” warnings appear because you should not have <ul><li> within a <p>, but the other way around.

Finally the “<a>” warning is because this link does not really have a link (in the href sense).

Note that all of these are warnings and you do not have any errors in your code.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Becky
Initial Email Subject:  adding drop down menu to website
Support Case Month: March 2012

Kostas,

Is there at all another way to link the menu to our website? I believe I am having the layout issue I mentioned in my previous email because our Navigation bar is located in the site design section. Then each page (i.e. index, Locations, etc.) has its own coding. So in theory since I had to add a body and head tag to the design section of the site..there could be (and is on our index.html) a second head and body tag within in that specific page’s coding.

Any thoughts?

Becky

Reply From: Likno Customer Support

Hello Becky,

You should not have the menu-linking code on the "site design" section (page?) if this is actually a PART of the actual pages (i.e. index, Locations, etc.). You only need to have it at those actual pages, otherwise the menu-linking code will be duplicated inside the actual page and this will cause problems.

The problem you experience with the width is not related to the Linking Code position in any way. Don’t you see the same problem in the application preview?

If the menu appears fine in the preview, but not on your page, then the most likely cause is that you have some CSS that is affecting the menu. In this case I will need you to send me:

1) the Menu Project (using “File -> Export -> To ZIP”)

2) any CSS files that are attached to your page.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Becky

Kostas,

Thanks that did the trick! Did you have any thoughts on to if it’s possible to change the color of the Sub Menu Headers when they are links? They are showing up blue and purple (depending on if they have been visited) and are hard to read on the black background.

Cheers,

Becky

Reply From: Likno Customer Support

Got it! The problem was caused by one of the CSS which affected the font size of your HTML menu items hence making your whole menu larger.

Specifically, the problem originates from the following rules in “slider/css/style.css”:

/* TYPOGRAPHY */

ul                                                                                  { list-style: square inside; }

a, a:visited {
               color: #ffffff;
               text-decoration:underline; 
               font-weight:bold; 
             }

a:hover, a:active { color: white; }

blockquote {
             padding: 0 20px;
             margin-left: 20px;
             border-left: 20px solid #ccc; 
           }

These rules affect ALL <a> tags in your page (which is a tragic thing to do in a script!) including those of the menu. Please remove these rules to fix any problems.

I suggest that you also notify the slider guys to correct this or ask for an updated version of their slider if they already have done this.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Becky

Do I have to remove them? Or could I just rename them? Because I don’t want to mess up the slider.

Becky

Reply From: Likno Customer Support

You can change them to the following to make sure that they apply only within the slider:

/*  TYPOGRAPHY */

ul { list-style: square inside; }

#page-wrap a, #page-wrap a:visited {
                                     color: #ffffff;
                                     text-decoration:underline;
                                     font-weight:bold;
                                   }

#page-wrap a:hover, #page-wrap a:active { color: white; }

blockquote                                                                

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Becky

I did this and it is still having a problem with the first drop down menu. It also caused the bottom of the slider to get increase in size so it no longer lines up with the bottom of the second box on the left hand column.

Becky

Reply From: Likno Customer Support

I checked your page again, and the only problem I see is that the slider thumbnails are showing over the submenus.

This is again because of an extreme CSS on their side (style.css again), and you can correct it by changing these two z-index values from 9999 to 999:

.photo-meta-data { 
                  background: url(/slider/transpBlack.png);
                  padding: 10px;
                  height: 20px;
                 
margin-top: -40px;
                  position: relative;
                  z-index: 9999;
                  color: white;
                 }

.photo-meta-data span { font-size: 12px; }

.cross-link {
             display: block;
             width: 62px;
             margin-top: -22px;
            
position: relative;
             padding-top: 3px;
             z-index: 9999;
           
}

The height of the submenu is bigger than the others because it has more items. It is bigger in the AllWebMenus preview too.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Becky

Kostas,

That worked. However the navigation bar is still not loading the entire width on the home page, there is an orange line (see now.png and anyotherPage.png). Also on the now.png you’ll see a yellow line, that is where the slider is now lining up after our changes..and on before.png…(my old screen shot) you’ll see where the slider  was lining up previously before we made any changes.

Thanks for all your help.

Becky.

Reply From: Likno Customer Support

Dear Becky,

I see that you are positioning the menu according to the “nav” element. Is it possible that this changes from page to page?

Why don’t you use “ctl00_bodyContent” instead? This seems to be the actual element your menu should be relative to.

Please try something like the following to see if it works in all cases:

menu position relative to element

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Lam
Initial Email Subject: IE 9 isn't rounding the corners on buttons
Support Case Month: April 2012

For some reason IE9 isn't showing the main navigation buttons as rounded corners.  I double checked and all the pages use the full DOCTYPE declaration as specified in your AllWebMenus Help.  We believe to be running the newest version as well: version 5.3 - build #886.

Related URL: http://mysleepapneatest.com/



Reply From:
Likno Customer Support

Hello,

This is because in your page <head> you specifically request that the browser should be set in IE7 Compatibility Mode!

Please look for the following code and remove it from your page:

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" />

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider) or design for your websites!

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