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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Charles
Initial Email Subject: menu is hidden under the web order form
Support Case Month: May 2012

Dear Likno,

I have a problem. My menu is hidden under the web order form. I tried my best to make it appear on top of the web forms in vain.

How can I go over it?

Charles

Reply From: Likno Customer Support

Dear Charles,

What type of form is this? Is it HTML or Flash? I suggest that you have a look at the following info:

If you still cannot resolve the problem, please send me the URL so that I can have a look.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Charles

Dear Kostas,

The form is Flash designed with Coffee Cup Web Form Builder. Incidentally, I am still finalizing my site so that I can upload it. You can only view after uploading. But I thought you could give me some hints about what could be the problem so that I can sort it out before I finally upload it.

Best regards,

Charles

Reply From: Likno Customer Support

Dear Charles,

The hint is the screenshot I gave you, but I was not sure that your form was flash. If you click on the “click here” link of the z-index property, you will read detailed information on how to fix this.

Specifically you will need to add the “wmode=transparent” parameter in a couple of places in your flash code. Please read this and let me know if you have more specific questions:

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Charles

Hi Kostas,

Yes, I have added the "wmode=transparent" parameter only in files where the menu was displaying behind the web forms and the menu started displaying well. But I left out other files with web forms which didn't have the same problem because the forms were not located close to the menu. I wonder whether I have to do the same throughout to all the forms even where there is no problem. Please clarify me on that. Otherwise so far so good. Thanks a lot for your support and good cooperation.

Best regards,

Charles

Reply From: Likno Customer Support

Dear Charles,

Well, if there is no problem in the other pages, then you do not have to add this parameter. However, it will not do any harm if you do add it. So if you want your code to be consistent (for example to avoid possible copy-paste traps in the future) you can add the "transparent" parameter in all your flash codes.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Charles

Dear Kostas,

Thanks so much. I'm grateful for your support.

Charles

Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.

Initial Email From: Mike
Initial Email Subject: Scroll bars on accordion
Support Case Month: September 2012

Hi,

I have fixed images I would like to display without the vertical and horizontal scroll bars that are 600x480. No matter what I try I cannot get the scroll bars to disappear. What am I missing in the settings?

Thanks,

Mike

Reply From: Likno Customer Support

Dear Mike,

If you get scrollbars this is most likely because your images do not fit in the accordion (check paddings etc.).

If you want to force-hide the scrollbars, you should be able to do so by adding “overflow: hidden;” in the Body CSS:

If this does not work, please export and send me your project so that I can have a look at it.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Thanks Kostas for the help.

Knowledge Base support case for Likno Web Tabs Builder, abstracted and stripped of all user’s private info.

Initial Email From: Marie
Initial Email Subject: Hidden, Linked Header?
Support Case Month: October 2012

Hi:  I have all your software and need to know if any of them will help me create a hidden, linked header...to clarify, it would be above the page header, but hidden unless you click on something and then it becomes the header until you close it or leave it.  Does this make sense?  I've seen this on many websites.  I can't seem to find any css to help me do this though.

Reply From: Likno Customer Support

Hello, yes this is possible with our products, but can you please give us an example of a website that does the same so that we direct you properly? Also, can you send us the URL of your website where this effect will be added (maybe with some screenshot on where this should appear, etc.).

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Marie

Sorry for just now replying to this email, but here is a good example of a congregation's website who have a header that opens/closes like I wish to do.

http://www.thehills.org/

Reply From: Likno Customer Support

Dear Marie,

We just released a new version of Likno Tabs Builder that will do exactly what you are asking for.

Please download it and have a look at the new Example 26:

http://likno.com/jquery-tabs/download.php

The main idea is that you check the “collapsible” feature and that you set the Tab Control to start with all tabs closed:

Then you just need to position your tab to the top of the page.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: User
Initial Email Subject: UL-LI Linked menus
Support Case Month: October 2012

Hello, i asked this question before but found that my email wasn't working, its fixed now. Would you resend?

in a nutshel, i want to display the list that is used in the menu but it is automatically hidden.  I tried using stylesheet to make visible but it failed.

I want to use list for the main menu and also for a HTML UL-LI footer menu.

Thanks

Reply From: Likno Customer Support

Hello,

I am not sure what you want to achieve. Do you want the UL/LI list to not display at all, or do you want it to stay visible?

I am afraid that the second is not possible. When the menu appears it will hide the list. If you want the list to be hidden in the first place, try “display: none;”.

If you want to still have a visible list concurrently with the menu, then you need to create a copy of this list (with a different id).

I am afraid that you cannot use the same list both for AllWebMenus and a footer menu. I guess that you need to duplicate the list if you want to do this.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.

Initial Email From: Roy
Initial Email Subject: Need help in ToolTip!
Support Case Month: April 2012

Dear Kostas

Please take a look at the screen shot & build attached.

I am using the an image as the tooltip target Any suggestion how to contain the spill over of the text.

Roy

Reply From: Likno Customer Support

Dear Roy,

This happens because you have given a fixed size to the tooltip and the content does not fit.

The solution depends on how you want to handle this.

If you want the tooltip to produce a scrollbar, then you need to go to the Tooltip CSS and add:

overflow: auto;

If you want to just hide the extra text, you can add this instead:

overflow: hidden;

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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