Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Susan
Initial Email Subject: menu isn't showing up on internal pages 
Support Case Month: November 2012

Hello,

I just started developing a website and finished the menu in your application. However, the menu only appears on the home page. I cannot get it to display on any other pages.

I tried creating two menu projects (even though everything is exactly the same), but it still doesn't work.

What's the problem?

Thanks,
Susan

Reply From: Likno Customer Support

Dear Susan,

Actually the problem is pretty simple… you have set your menu to be positioned Relative to Image “index_02.gif”. This image only exists in your homepage!

I other pages I see that this black line is called “internal_02.gif”. I suggest that you also name it that in the homepage (and make sure it is the same in all pages), or that you position your menu relative to the “index_01.gif” image (the logo) which seems to be present in all pages. If you choose the last option, you should attach the “top-left” side of the menu to the “bottom-left” side of the image.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Susan

DUH!  That's what happens when I work late on a Sunday night.  Thanks so much for your quick response.  Sometimes I just need another set of eyes!

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Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Buddy
Initial Email Subject: put modal window in wordpress post
Support Case Month: July 2012

Kostas, I can't seem to get a modal window to work in a wordpress post. I can make it work on home page but not on a post. Is there some help somewhere I could look at?

thanks,

Buddy

Reply From: Likno Customer Support

Dear Buddy,

Can you send me the URL of your post so that I can check it? Did you add the proper Linking Code and trigger element?

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Buddy

http://shopthelandingsblog.com/#

Tenant appreciation week. I think I have done it all.

at shopthelandings.com on the home page center column I have these working fine.

Thanks so much for taking a look.

Buddy

Reply From: Likno Customer Support

Dear Buddy,

It seems that you did not upload the compiled Modal files to “http://shopthelandingsblog.com” at all.

Please make sure the files exist under:

http://shopthelandingsblog.com/likno-scripts

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Buddy

Thank you so much, I had uploaded them to the wrong place, in fact I uploaded twice but I put in wrong place, thanks again.

Buddy

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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: Accordion Breaks up
Support Case Month: September 2012

Hello when you go to our home page, and you shrink the window, the accordion program breaks up badly.

Can you look?  Just go to bgbma.com

Related URL: http://www.bgbma.com

Reply From: Likno Customer Support

Hello,

Well, this happens because you gave the accordion a fixed width and it does not fit in a smaller window!

To avoid this problem, you need to set your accordion as “Embedded” instead of “Floating” (in the positioning) and give it “auto” width, so that it can adjust with the window size.

Note that it may require a page refresh after the resize in order to adjust.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: google chrome and safari issues with example 10L on the accordion software
Support Case Month: March 2012

Hello, the above site is my test site, I cannot get the accordion to work properly on all browsers. Please advise, on the home page, the first window that opens drops down after the slide moves to the next, help!

Reply From: Likno Customer Support

Hello,

After having a second look at your page, the problem is caused by your CSS. Specifically, in the “style2.css” you have the following rule:

column padding value

The “column_l” is the container in which the accordion control resides. The problem is that the browsers wrongly calculate the padding (rounding down the decimal points) and this causes the accordion to be 1px larger than it should (hence not fitting in a single row). Please change the above to (for example) “padding 0 10px;” and the accordion should work fine in all browsers.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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