Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Mike
Initial Email Subject: Scroll bars on accordion
Support Case Month: September 2012

Hi,

I have fixed images I would like to display without the vertical and horizontal scroll bars that are 600x480. No matter what I try I cannot get the scroll bars to disappear. What am I missing in the settings?

Thanks,

Mike

Reply From: Likno Customer Support

Dear Mike,

If you get scrollbars this is most likely because your images do not fit in the accordion (check paddings etc.).

If you want to force-hide the scrollbars, you should be able to do so by adding “overflow: hidden;” in the Body CSS:

body css overflow hidden

If this does not work, please export and send me your project so that I can have a look at it.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Thanks Kostas for the help.

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Bob
Initial Email Subject: Navigation
Support Case Month: August 2012

I am using a Horizontal Navigation Bar I created with AWM.  I want to know if it is possible to call a page with a link from the Nav Bar but not reload or refresh the Nav Bar unless the user make a refresh request?  I like to give my users a sense of Security that they are on the same page and not being shuffled around.

Bob

Reply From: Likno Customer Support

Dear Bob,

The only way to do this is if you use an iframe in your page and you actually load the new page only within the iframe.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Tooltips Builder, abstracted and stripped of all user’s private info.


Initial Email From:
John
Initial Email Subject: Application Feedback
Support Case Month: August 2012

I would like to be able to add a horizontal rule in HTML. I can add it, however it distorts the size. The <hr> tag goes outside of the boundaries.

Reply From: Likno Customer Support

Dear John,

The <hr> should work without problems:

tooltip with <hr> tag

Can you please export and send me your Tooltip project so that I can have a look at what you mean?

export tooltip project

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: John

Kostas

Thanks, I will make a new project and see if I have the same problem. I threw out the one that did not work and tried a different new-from-example.

It did seem to "work" in the preview but on the actual live web page it did not work. I'll try it again later this week.

Best Regards,
John

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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Becky
Initial Email Subject:  adding drop down menu to website
Support Case Month: March 2012

Hi.

I am done building my web menu. My coding is set so the drop down menus have an auto width however they aren’t adjusting to the correct widths..some have extra space and others have too little thus forcing the sub menus to become vertical instead of horizontal. Since each Sub Menu has somewhere between 1-3 columns I wasn’t sure how many to put in the style editor. I am wondering if it will in fact still look right on an html page. Which brings me to my other issue. I am planning on adding the menu to an existing site. It’s through Network Solutions, the menu would thus need to appear in the header design coding (to apply to all pages of the site). I’ve been reading through your knowledge bank but keep finding information on linking the menu to a site that has a local root on the desktop, this site does not. The site is {URL REMOVED}.

I’ve attached my menu.

Thank you for all of your help and assistance!

Cheers,

Becky.

Reply From: Likno Customer Support

Dear Becky,

If you turn the “Menu Structure” option back to “inside this project” you will see that you have set custom widths for most of your submenus:

custom submenu width

This is why these submenus are not becoming vertical, while the ones that do not have a width set become vertical.

There are two solutions for this:

1) change the menu back to “populate inside this project” so that the custom widths are actually active, and set widths for all submenus

OR

2) change your HTML code for each submenu so that it does not “brake”. One way would be to add your DIVs within TDs of a single table row, for example:

<table><tr>

<td>

<div style="background:#000000; font-size:11px; color:#FFFFFF; width:auto; height:325px; float: left; line-height:20px; border-right:1px solid #BBBBBB;">

  <p style="color:#FFF; font-size:13px; font-weight:bold; margin:10px 15px 0 15px;"><a href="{LINK REMOVED}">Car Audio</a></p>

  <p style="margin:10px 15px 20px 15px;"><a href="{LINK REMOVED}" style="color:#ffffff;">Car Stereo & Head Units</a><br/>

    <!-- MANY MORE LINKS HERE -->

    <a href="{LINK REMOVED}" style="color:#ffffff;">Satellite Radio</a></p>

</div>
</td>

<td>

<div style="background:#000000; font-size:11px; color:#FFFFFF; width:auto; float: left; height:325px; line-height:20px; border-right:1px solid #BBBBBB;">

  <p style="color:#FFF; font-size:13px; font-weight:bold; margin:10px 15px 0 15px;"><a href="{LINK REMOVED}">Car Speakers</a></p>

  <!-- MANY MORE LINKS HERE -->

  <p style="margin:10px 15px 20px 15px;">
    <a href="{LINK REMOVED}
" style="color:#FFFFFF;">Tweeters</a>
  </p>

</div>

</td>

<td>

<div style="background:#000000; font-size:11px; color:#FFFFFF; width:auto; float: left; height:325px; line-height:20px; border-right:1px solid #BBBBBB;">

  <p style="color:#FFF; font-size:13px; font-weight:bold; margin:10px 15px 0 15px;"><a href="{LINK REMOVED}">Car Amplifiers</a></p>

  <p style="margin:10px 15px 20px 15px;">
    <a href="{LINK REMOVED}" style="color:#FFFFFF;">Class D</a><br/>

   <!-- MANY MORE LINKS HERE -->

    <a href="{LINK REMOVED}" style="color:#FFFFFF;">Vehicle Specific</a></p>

</div>

</td>

<td>

<div style="background:#000000; font-size:11px; color:#FFFFFF; width:auto; float: left; height:325px; line-height:20px; border-right:1px solid #BBBBBB;">

  <p style="color:#FFF; font-size:13px; font-weight:bold; margin:10px 15px 0 15px;"><a href="http://www.driveinautosound.com/carsubwoofers.aspx">Car Subwoofers</a></p>

  <p style="margin:10px 15px 20px 15px;">
    <a href="{LINK REMOVED}
" style="color:#FFFFFF;">6 1/2" Subwoofers</a><br/>

    <!-- MANY MORE LINKS HERE -->

    <a href="{LINK REMOVED}" style="color:#FFFFFF;">Vehicle Specific</a></p>

</div>

</td>
<td>

<div style="background:#000000; font-size:11px; color:#FFFFFF; width:auto; float: left; height:325px; line-height:20px;;">

  <p style="color:#FFF; font-size:13px; font-weight:bold; margin:10px 15px 0 15px;"><a href="{LINK REMOVED}">Installation Accessories</a></p>

  <p style="margin:10px 15px 20px 15px;">
   <a href="{LINK REMOVED}
" style="color:#FFFFFF;">Car Stereo Installation</a><br/>

    <!-- MANY MORE LINKS HERE -->
    <a href="{LINK REMOVED}" style="color:#FFFFFF;">Batteries</a></p>

</div>

</td>
</tr></table>

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Becky

Kostas,

Thanks for your assistance I was able to fix the alignment issue I was having with my submenus.

Thanks,
Becky

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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Alec
Initial Email Subject: Likno Scroller
Support Case Month: October 2012

Hi,

I’m an existing customer using All Web Menus (very pleased with it) and have today purchased another of your products,  Likno Scroller.

I know what I want to do but I am struggling to see exactly how to do it so would appreciate some help.

I need to produce a simple continuous horizontal scroller of jpg images sourced from an image folder (e.g./scrollerimages/) that will be on the same hosting space on the server.  It would be nice to have accompanying  text options with each image and also the ability to click on an image and/or text and be linked through to a web page.

How do I specify where the images and text are? If I use an XML file then how do I code that – do you have any examples?

Whilst in some instances there will be a small number of images, in others there could be several hundred.

Kind regards,

Alec

Reply From: Likno Customer Support

Dear Alec,

In our current release, you have two ways to specify the scroller items (in your case images):

1) inside the application

2) inside your page as a UL/LI or DIVs structure

Both will work equally good, but require you to do the population one-by-one.

However, we are about to release a new version of Likno Web Scroller Builder, that will have extra population options, specific to having an image-only scroller. These will include an option to populate dynamically from a given folder or from an online feed, which is exactly what you need and would probably save you hours of work.

The new version is expected to be released somewhere around min-November, so if you are not in a hurry I suggest that you wait for this.

If on the other hand you are in a hurry, you can use the existing methods as I described them above. Let me know if you need further help.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Alec

Hi Kostas,

Many thanks for your prompt reply and advice. I look forward to the new release as and when it’s is ready. Hopefully I’ll get an email at the time.

In the meantime I do need to produce a scroller for a site so have spent some time looking at your scroller software. I’m pleased to say that I’ve now managed to add a test image/text scroller to a non-live development web page that I’m working on. Whilst the scroller I’ve made isn’t the finished item in terms of look and content (which I can sort out later) it does work and I can now understand the processes involved. It wasn’t clear however how to insert the locator code into the Div on the page, but fortunately I could look at the code for the menu locator I did earlier and see what needed to be done. Is there a download for Dreamweaver to be able to more easily insert the locator?

There are several other things happening on this page including an all web menus floating menu, a small bit of Javascript that changes images in a static slide show and another bit of Javascript that gives me a digital clock.

I do have a problem in that when I add the scroller to the page the clock stops working! The floating menu and existing slideshow continue to work. When I remove all the code associated with the scroller the clock starts working again. Any ideas?

Kind regards,

Alec

Reply From: Likno Customer Support

Dear Alec,

I am afraid that we do not have a Dreamweaver plugin for Scroller. One thing that will help you a lot regarding any code you need to add in your page, is the “Sample Code” tab (F4).

This will give you the code of a test page and includes any code required to produce the scroller you are currently making. If for example you change your existing scroller to UL/LI the sample code tab will have the UL/LI code that should be added in your page. It also has several checkboxes at the bottom that highlight the different parts of the code to help you understand and distinguish them.

Regarding the clock that is stopping, it is possible that this is some library conflict. In order to be sure however I will need to see an online test page. Please create such a page and send me the URL so that I can check.

Finally, I have added you to our notify list and you will get an email as soon as the new scroller version is ready.

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Alec

Many thanks Kostas,

It will take me a little while to get an online test page working so please bear with me for a few days.

Kind regards,

Alec

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