Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: menu won't display on blogger site
Support Case Month: December 2012

We were able to successfully set up a working menu on our third party server, where the js and image files are hosted: example.com

We then recompiled and re-linked the files for site.com and pasted the menu code, with absolute paths for the js files, on a new page: site.com/p/blog-page.html

The menu however does not display on the site.com site.

Do the JS files need to be compiled for example.com or site.com?

Thank you for your help!

Reply From: Likno Customer Support

Hello,

In order for this to work, your tree files must be compiled for the domain in which the tree will be shown (not the domain in which the compiled files reside).

I noticed that you used the following ID:

id="Sparkys Answers Blogger Menu"

I believe that spaces are not accepted in IDs and that this is the reason your tree menu does not show. Please try correcting this and let me know if it fixed the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno ELearning LMS, abstracted and stripped of all user’s private info.


Initial Email From:
Ron
Initial Email Subject: Hosted Learning Solution
Support Case Month: July 2012

Good Morning,

I am recently employed with {COMPANY NAME REMOVED} and have been tasked with reviewing and selecting an LMS hosting solution to house custom developed training content and user documentation for both our clients and internal staff.

We have several basic requirements at present:

1. We are interested in a hosted solution.

2. We would need to brand the site as {COMPANY NAME REMOVED} powered by likno or something to that effect.

3. We develop training content and user /technical documentation in the form word documents, PDF’s, and Adobe Captivate developed elearning content.

4. We incorporate training assessments within our courseware. It would be great if these assessments can be tracked on a user basis.

5. We would need to set up client groups OR be able to direct  client users to a specific  catalog of courseware/documentation relevant to their specific needs.

6. I would like to have an opportunity to test a generic installation with a few of our staff to review features and capabilities for at least a couple of weeks before making any decisions.  Are you amenable to this type of arrangement?

As an introductory step, please respond to this email with a contact name, phone number, and email address.  

Best Regards,

Ron

Reply From: Likno Customer Support

Hello Ron,

First, thank you for your interest in our Likno products.

Here is our answers to your requirements:

1. We are interested in a hosted solution.

We do proved a hosted solution, see here for pricing:

http://www.elearninglms.com/hosting.php

2. We would need to brand the site as {COMPANY NAME REMOVED} powered by likno or something to that effect.

This can be possible, it may require a small fee to do so but still possible.

3. We develop training content and user /technical documentation in the form word documents, PDF’s, and Adobe Captivate developed elearning content.

This content can be shown inside the LMS.

4. We incorporate training assessments within our courseware. It would be great if these assessments can be tracked on a user basis.

Yes, this is possible in the "Enterprise" Edition.

5. We would need to set up client groups OR be able to direct  client users to a specific  catalog of courseware/documentation relevant to their specific needs.

Yes, this is also supported by the "Enterprise" Edition.

6. I would like to have an opportunity to test a generic installation with a few of our staff to review features and capabilities for at least a couple of weeks before making any decisions.  Are you amenable to this type of arrangement?

Yes, we can arrange for this by providing you a hosted Enterprise account as a TEST for 2 weeks.

Thank you.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Support Case Month: March 2012
Initial Email Subject: Menu and Angelfire

Initial Email From: Gary

I have designed a new menu for my website using your program. My previous menu, self designed with html coding, is not pretty nor professional looking. Your program is very user friendly and I am impressed with with I was able to do, achieved the look I have been looking for. I would like to know if I will be able to use your design with Angelfire.com websites? I am not that knowledgeable with JavaScript to know if it will even work with Angelfire. I don't want to spend the $60 and then find out that I cannot use it after all.

Thanks,

Gary

Reply From: Likno Customer Support

Hello Gary,

First, thank you for your interest in our Likno products.

The AllWebMenus menu can be inserted in any hosted website, as long as the user is able to do the following in the hosting environment:

1. Upload javascript files online at the hosted website, either in a subfolder called "awmdata" OR in the ROOT if subfolders are not possible OR in any special subfolder dedicated for javascripts by the host (we need to know the arrangement so that we give proper instructions to the user).

2. Similarly, upload image files online at the hosted website, either in a subfolder called "awmdata/menu" OR in the ROOT if subfolders are not possible OR in any special subfolder dedicated for images by the host (we need to know the arrangement so that we give proper instructions to the user).

3. Add some lines of javascript code inside each page (or the template) that will be online (the hosted pages should permit this with some method).

If you are not sure if the above are permitted by Angelfire (or how), we can contact them directly and ask them how they allow similar javascripts (of other companies for example) to be added on their websites (and IF they do allow this).

So, if you have some time I will contact them directly. Hopefully they will give me an answer pretty soon. If you do not hear from me in a couple of days please remind me to "push" the issue on their queue. This is what I can do for now, is this OK?

Best Regards,
Aris Filokostas
Likno Sales
www.likno.com

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