Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: customize menu items
Support Case Month: July 2012

Will your software allow custom background and width for all buttons on all levels? (Most important is the top level needs custom art for each button; on and off states.

thanks for your response.

Reply From: Likno Customer Support

Hello,

Yes, our menus can be fully customized, not only per "level" but also per "item" (button).

Each menu item can have a different design for the top level and all other levels (which are unlimited).

I suggest that you download and play with the Trial version:

http://www.likno.com/download.html

You can set the main styles (per level) in the Style Editor:

Then you can “customize” each item as you wish in the Menu Editor:

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: User

need to know one more question... VERY IMPORTANT...
see attached, how do I get rid of the boxes around the art? I don't want that!!!!

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Likno Customer Support

Hello again,

Let me answer your questions in turn:

1) Yes we have indeed tested our products in iPhone and iPad, as well as many other smartphones and tablets. AllWebMenus fully supports all the latest browsers and mobile devices.

2) Yes, it is HTML5 compatible.

3) The “boxes” you see is most likely the background color of the Group. Please check if you have a “Distance Between Items” that will allow the Group background to show:

menu distance between items

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Modal WIndows Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Bob
Initial Email Subject: Modal Windows 
Support Case Month: August 2012

Aris,

I have a new need that I think Likno can help me out with. I have a need for a Modal Windows Builder type function, but the window must be able to be called from within an Adobe Edge object. We are switching to Adobe Edge for HTML5 animation to replace our Flash animations which of course won’t display on an iPad or Mac. We have the need for modal pop-up windows within the Adobe Edge animation.

Do you think your product can handle it?

Please advise,
Bob

Reply From: Likno Customer Support

Dear Bob,

Adobe Edge produces HTML, so Modal Windows should work just fine with it. You of course need to add the Linking Code to your page, along with the triggering code for the Modal Window, exactly like you would do in any other page.

Let me know if you need specific help with something.

Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Michael
Initial Email Subject: Pre-purchase question: Integration with Flex 4?
Support Case Month: September 2012

Hi:

I am very interested in your AllWebMenus Pro product, but need to know if I am able to create the following menu as a Flex/Flash widget (SWF file). If so, do you have instructions how to do so in your Knowledgebase once I buy the product?

Your prompt response is much appreciated since I need to build this for a client this weekend.

Thanks,

Michael

Reply From: Likno Customer Support

Dear Michael,

I am afraid that AllWebMenus does not produce flash files. We only have JavaScript-based products.

Is there a specific reason why you would want this to be a flash applet? I am asking as I can only think of cons and no pros in this.

(Flash is not supported everywhere, it requires plugins to be installed into the browser, it is heavier, it is going to be dropped altogether by Apple & Google etc)

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Michael

So, I use flash widgets to integrate with a BI tool called microstrategy. I am kind of stuck until they support HTML5. I am able to setup an HTML container. Basically  this is to create a selector for a dashboard versus a menu for a web page. If the example generates JavaScript or Actionscript, I can include your library to create the widget, and then use the code in the CDATA part of the Script tag. I welcome your thoughts.

Michael

Reply From: Likno Customer Support

Dear Michael,

I am afraid I am not aware of “microstrategy” at all. Still, our tools generate JavaScript and HTML, so it sounds as it will not be a problem.

The minimum requirements for AllWebMenus to work is that:

1) you are able to directly insert a HTML snippet in your page (the so-called “Linking Code”)

2) you are able to directly upload files to your server (preferably with FTP access)

Are these requirements met by your system? If so, then there should not be a problem.

Here is an example of the HTML code (“Linking Code”) you will need to insert in your page:

<!-- ******** BEGIN ALLWEBMENUS CODE FOR menu ******** -->
<script type='text/javascript'>
      var MenuLinkedBy='AllWebMenus [2]', awmBN='GN';
      awmAltUrl='';
</script>
<script src='/menu.js' language='JavaScript1.2' type='text/javascript'>
</script>
<script type='text/javascript'>awmBuildMenu();</script>

<!-- ******** END ALLWEBMENUS CODE FOR menu ******** -->

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Scroller Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Alec
Initial Email Subject: Suggestion for new product
Support Case Month: August 2012

Hi,

Thank you for keeping me up-to-date with your latest product developments.

One thing that would be very useful to me (as a photographer ) would be a method of being able to display images on a web page in a slide show format without having to use FLASH. The problem with FLASH is that it’s not available on all formats like ipads and iphones.

At present I use FLASH for two purposes, but of course it can only be seen by customers with PCs:-

The first is a slide show of images that fade one into another.

The second is a turning page book (wedding book) where my customers can literally turn over the pages on my website to see what their album will look like.

Do you have anything that would do either of the above, or would it be something you might be interested in developing?

Kind regards,

Alec

Reply From: Likno Customer Support

Hello Alec,

Thank you for your nice comments.

Please read below:

1. "The first is a slide show of images that fade one into another.

Yes, you can do this with our Likno Web Scroller Builder, except of the "Fade" effect which will be released in a couple of weeks.

For example, see/download this "eBay" example that we have here:

http://www.likno.com/jquery-scroller/example_packs.php

It now uses the "Sliding" effect but as said above we will soon release the "Fade" effect too.

You can also have the images changing automatically, through these options inside Likno Web Scroller Builder:

scroller style settings

2. There are plenty of such "books" out there but they do use FLASH. I assume you want something similar but with HTML5, correct? Did you find anything "similar"? Because HTML5 cannot do the same as Flash (yet), so you will have to compromise on the "turning page" effect. This is an interesting project but we need to see if the HTML5 compromises will give the effects that you would want. If you have any links on the web showing HTML-based books and what you would like to be different on them that would be helpful.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Alec

Hi Aris,

Many thanks for getting back to me so quickly.

Here is a link to a page on my website that shows both the FLASH wedding book and slideshow:-

http://www.aspiwedding.co.uk/wedding-photographer-alec-steventon-your-webpage.html

As you can see the slideshow is automatic once started and the slides fade into one another after a set time period. I could recreate a slide show in Java changing with a time period but I don’t know how to get the fade effect. I have little Java experience.

As to the book, well you can see what I currently do.

Being able to reproduce both of these so that they can be seen on an ipad or iphone would be an advantage.

By the way, whilst I use your menus (including sliding ones) on my clients websites, and I’m very pleased with them, I haven’t got around to putting them on to my own as yet – my clients come first!

Kind regards,

Alec

Reply From: Likno Customer Support

Hello Alec,

Did you try Likno Web Scroller Builder to see what you can do? There many options there to customize your slideshow to every detail.

As for the flipbook we are going to look into this, maybe it will be a plugin in Likno Web Scroller Builder.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
Steve
Initial Email Subject: HTML5 SUPPORT
Support Case Month: June 2012

Does All Web Menus support HTML 5?  I changed my doctype statement to reflect HTML5; i.e.,
"<DOCTYPE html>" and the menu does NOT appear???
Right now the page that I referred to in the related URL is back to it's normal pre-error configuration.
Thanks,
Steve

Reply From: Likno Customer Support

Dear Steve,

It appears that the menu on your website was compiled with an *old* version of AllWebMenus (see “release history” here: http://www.likno.com/whatsnew.html ).

You need to update/upgrade your AllWebMenus and re-compile/re-upload your menu files, as the *old* compiled menu cannot support the latest browsers and standards. Some browser versions did not even exist by that time (e.g. IE9 was officially released in March 2011).

How?

- Login to your Likno User Area at http://www.likno.com/userarea

- Click the "View/Manage Licenses and Plans":

view manage licenses

- See there if your Update Plan has expired or not.

            If "expired" then click the "Renew" link and renew your Update Plan.

- Download the current Version (Build) ( http://www.likno.com/download.html ) and install it.

- In your Likno User Area, click the "Get Activation Code" link and get a new Activation Code for this updated installation:

get activation code

- Open your old project file (.awm) in AllWebMenus, re-compile it and then upload the new menu files (along with the "awmdata" folder) to your website.

Note that you may need to delete your browser’s Temporary Internet Files (or cache files) before refreshing the page in order to see the menu.

Thanks!

Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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