Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Giulio
Email Subject: Menu not appear in IE 10
Support Case Month: March 2013

I verified that the menu do not appear in IE 10 browser, how can I resolve?

I used Version:   PRO v5.3  Build:  #898

Thank You

Thanks.

Reply From: Likno Customer Support

Hello,

I was surprised to see what you’ve done with your menu! Very nice work with the dynamically generated ASP pages.

However there is one drawback in what you’ve done… you are still really using AllWebMenus build 814!

Please try doing a fresh compile and copy-paste into your ASP the code of the new compiled file, at least up to the line “awmzindex=1000;”.

This should fix the problem.

Furthermore, I did not check, but I hope that you are also uploading the new library files. If not, then your menu may also be invisible in Safari 5+.

In order to be 100% safe, you should use “server-side menus” and use your ASP to dynamically create the menu content, without messing with the Linking and the libraries.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Giulio

Hi Kostas thanks for your help.

I made the upgrade you wrote (code and library files), now in IE10 the menu appear but (Only on IE10)

there is a problem, the sub menu width is narrow and the voices go on two or more lines.

You can see the problem here

{URL REMOVED}

How is possible to resolve?

Thank You

Reply From: Likno Customer Support

Dear Giulio,

The problem is that your page does not have a valid DOCTYPE and falls into “IE quirks mode”.

To fix the problem, please remove this line:

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">

And add this, but also make sure that it is the very first line in your document (without even an empty line before it):

<!DOCTYPE html>

This is the new HTML 5 DOCTYPE. If you prefer the old HTML Transitional DOCTYPE, then the proper code is:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!

Like us on Facebook – Follow us on Twitter

Reply From: Giulio

Thanks Kostas it works, but the site is optimized for <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">

and is not validated with <!DOCTYPE html> or

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">

<html xmlns="http://www.w3.org/1999/xhtml">

There is a workaround that avoid me to modify all the pages for validation(very hard work)

Thank you

GIULIO

Reply From: Likno Customer Support

Dear Giulio,

I just noticed that in my last email I sent you the XHTML 1.0 transitional DOCTYPE instead of the HTML 4.01.

Do you want to also try this one?

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">

<html>

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!

Like us on Facebook – Follow us on Twitter

Reply From: Giulio

Hi Kostas Thanks Again i made a new test page with this solution what happen now

{URL REMOVED}

is that the menu is not in the correct position and the position is different in different browsers.

Any ideas?

Thanks

Giulio

Reply From: Likno Customer Support

Hello again,

This is because different browsers will have different default settings for text alignment.

More specifically, you currently position your menu relative to a <span>. In IE, under this DOCTYPE, the span is centered in the <td> and your menu follows the <span> (its left-top corner is bound to the left-top cornet of the <span>).

Possible solutions (choose any one):

1) replace this:

<td id="TDSX">

With this:

<td id="TDSX" style="text-align: left;">

2) set the AllWebMenus positioning to “center”:

menu position relative to element

3) Change the AllWebMenus positioning to directly use the <td> instead of the <span> and then remove the <span> from your page (this is probably the best):

menu position relative to element ID

Best Regards,

Kostas

Likno Customer Support

www.likno.com

Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!

Like us on Facebook – Follow us on Twitter

Reply From: Giulio

Hi Kostas it seems that work the first solution.

Very Very Thanks, this is one of the best support I meet over the world.

Very thanks Again

Giulio

Tags: , , , , , , , , , , , , , ,

 

Hello! We have released a new version of Likno Web Scroller (jQuery Slider) Builder: Version 2.1 build #132.

Check out What's New

- Image scrollers (sliders) now available, with Flickr/Picasa support and more. Just choose the "Image Scroller" tab at the "Project Items (F2)" section for each example to see each example with images.

jquery scroller slider with images interface

jquery image slider

- New "Example 02b (videos)", with videos as scroller items.

video slider example

- Added the ability to slide using your finger in touch devices (tablets, smartphones, etc.).

- Easier publishing through the "Publish" command (replaces the separate "Compile" and "Link" commands).

- Added the ability to add/remove classes at the "Content CSS Classes" property.

- Fixed a case where the forward arrow did not work for "loop continuous" with "per item" and "center and select".

- Fixed a case where widths with percentage did not work.

- Fixed the highlighting in the preview.

- Changed the Sample Code to always start with checked "all code".

- Fixed Navigation Bars in grid.

- Fixed a bug where double-clicking on the Arrow Set selection browser in IE10 would crash the application.

- Fixed a bug where the navigation bar options disappeared from the interface.

- Fixed a speed issue when loading a Navigation Bar.

- Added the image auto-shrink so that images always fit inside their items.

- Fixed some examples.

All features here: http://www.likno.com/jquery-scroller/index.php

Download the new version of our web scroller (jquery slider) builder at http://www.likno.com/jquery-scroller/download.php

Tags: , , , , , , , , , , , , , , , ,

 

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
Lorrie
Initial Email Subject: Menu not working in IE8 or IE9
Support Case Month: April 2013

I have used the DHTML menus on several websites and this one I am having trouble with it not appearing in IE8 and IE9.  I checked the knowledge base and made sure that this menu was compiled with the most recent version.  

Can you assist me further with what is wrong in the menu?  It does work on all other browsers I have tested, including IE10 (very odd as IE10 never plays nicely!)

Thank you!
Lorrie

Reply From: Likno Customer Support

Dear Lorrie,

It seems that the problem is caused by a single line in your CSS!

.topnavarea {
              height:50px;
              background: #FFF;
              vertical-align:middle;
            }

This “height: 50px” affects the .topnavarea and causes the menu to move to the right. It is not invisible, it is just moved off-page creating a horizontal scrollbar.

Please try correcting this to fix the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Tags: , , , , , ,

 

Knowledge Base support case for AllWebMenus and Likno Web Modal Windows Builder,  abstracted and stripped of all user’s private info.


Initial Email From:
RuuRd
Initial Email Subject: menu show on top of modal windows in IE 10
Support Case Month: April 2013

Dear reader,

after the last update of Likno Modal Windows, the Likno Menu stays on top of all objects also the LWMW-layer. Setting z-index of the menu to -1 did solve it for Firefox, Chrome but not for Internet Explorer 10

What to do?

Thank you for your help in advance.

Kind regards,
RuuRd

Reply From: Likno Customer Support

Dear RuuRd,

Where did you set the z-index to -1? I checked your site and I see that the menu is set to z-index: 1000.

z-index CSS property

The same is true for the modal window. Please change the modal window z-index to 1010 or the menu  z-index to 990 in order to fix this problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: RuuRd

Thank you Kostas,

I forgot that this value is (or can be) set in the IDE of AllWebMenus, so I did set the other value somewhere else in my code (later executed).

Kind regards,
RuuRd

Tags: , , , , , ,

 

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.


Initial Email From:
User
Initial Email Subject: IE 10 issues
Support Case Month: April 2013

We are seeing issues with all our menus on the new IE 10.

We have searched knowledge base and all we can find on the problem is to use a minimum width. Which this did correct the issue where the menu was not even showing.

But what we are seeing now is that in compatibility mode the menu is fine then in standard mode the links stack.

other browsers work fine

Thanks for any suggestions

Reply From: Likno Customer Support

Hello,

I noticed that while you are using the latest AllWebMenus version, you neglected to update the online library files:

old AllWebMenus library

Please upload the newly compiled “awmdata” folder to fix the problem.

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
Like us on Facebook – Follow us on Twitter

Reply From: Likno Customer Support

Thanks for your help, I should have done this… my fault.
Thanks again.

Tags: , , , , ,

 


© 2009-2013 Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows