Likno Blog – Drop-Down Menus, Javascript Menus, CSS Menus, jQuery Scrollers/Sliders, Modal Windows and more...

Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Steve
Initial Email Subject: Integrating with Blogger
Support Case Month: December 2012

Hi,

From past support answers, I know that we can host the menu on a separate server and on it's own site. We are working on doing just that but my developer asked me to relay this question to you for an answer.

"Can you get in touch with Likno and confirm whether or not we can upload the JS and related files to an accessible server, and then install the menu on Blogger.  I successfully embedded a widget to my test Blogger blog.  The widget contains links to JS files hosted on a 3rd party server, so in theory, it should work."

Thank you for your time and patience.

Steve

Reply From: Likno Customer Support

Dear Steve,

We have done similar test in the past. There should be no problem in uploading your JS file in a different server and this should work in Blogger or anywhere else, as long as you are not using the menu in https pages. If you try to do this with https pages then it is considered a security breach as all files must originate strictly from the same server (in this case even “likno.com” and “www.likno.com” are considered different domains!).

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Kim
Initial Email Subject: Trying to use it in Windows and Mac
Support Case Month: August 2012

I am building a website in windows, but will eventually turn it over to users who will be using MAC. Will the menus I build transfer over to their platform? They will purchase their own license for the product, but wondering if the files will transfer?

Kim

Reply From: Likno Customer Support

Hello Kim,

Unfortunately the installation file is available only for Windows, i.e. the desktop application (the development software) is available only for Windows environments.

However, we do have many MAC customers that use third-party software for emulation, without any problems reported so far.

Here are all your options to run Windows applications on an Intel-powered Mac:

http://www.macwindows.com/winintelmac.html#2a

Important note:

The above "Windows only" restriction is related to the development software only, NOT to the compiled javascripts that are produced by this software and used online on the website. These compiled javascripts are fully functional in MAC browsers (cross-platform) and behave exactly the same as in the Windows (or Linux) browsers.

Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for AllWebMenus,  abstracted and stripped of all user’s private info.

Initial Email From: Bill
Initial Email Subject: program won't start up
Support Case Month: December 2012

I get a message that runtime error 339 and the program won't start up.

Is it expired, does it need an update?

Thanks,
Bill

Reply From: Likno Customer Support

Hello Bill,

This is really strange, can you please tell us which "component" shows this problem? Or send us a screenshot to see what it says?

Also, which antivirus/antimalware are you using?

Thank you and sorry for the problem, we need to figure out what is happening. 

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
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Reply From: Bill

Looks like I just had to install an update and use the new activation code so it appears to be working again.

Thanks

Knowledge Base support case for Likno Web Modal Windows Builder, abstracted and stripped of all user’s private info.

Initial Email From: Erik
Initial Email Subject: installing problems modal window builder
Support Case Month: April 2012

Hi,

I just tried to install the Modal Windows Builder 3x, but it gives an alert:

file registration failed, the installation will be cancelled.

Now I have also un unregistered previous version suddenly.

Could you help met out please?

regards,

Erik

Reply From: Likno Customer Support

Dear Erik,

This is very weird and suggests that either some files were locked or you do not have write rights in this PC.

I suggest that you make a new installation attempt, but first make sure that nothing will be blocking it. Specifically you should:

1) Restart windows to make sure that no files are still locked by a windows process.

2) Make sure that no other applications are running, preferably even turn off the antivirus.

3) Make sure that the old installation is removed, manually deleting any remaining files under “C:\Program Files (x86)\Likno Web Modal Windows Builder”.

4) Install the application again.

5) If you still get an error, try running the installer “as Administrator”.

Regards,
Kostas
Likno Customer Support
www.likno.com
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Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.

Initial Email From: Kerry
Initial Email Subject: new computer
Support Case Month: June 2012

I have purchased a new computer.  How can I migrate my AllWebMenus program from my old computer to the new one?

Reply From: Likno Customer Support

Hello Kerry,

Just install AllWebMenus there and get a new Activation Code for the new Installation ID that will be created there.

To get a new/updated Activation Code, manage your Account/Licenses (Upgrade/Extend), download the latest version, change your Profile (login/email address/name/password), etc.

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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