Knowledge Base support case for AllWebMenus, abstracted and stripped of all user’s private info.


Initial Email From:
J. and F.
Initial Email Subject: responsive menu positioning
Support Case Month: March 2013

We see in the "position" setting for the responsive menu that there is no "relative position" to select. We perceive, if there was a "relative position" to select in positioning the menu, then perhaps the menu would not cover our content when we resize our browser's window.

We do not see the responsive menu auto-size itself using our iPod, which is 480x320px. The responsive menu appears full size without making any attempt to reduce itself to fit the 320px screen. However, when we reduce our Firefox browser, version 18.0.1, to 320px, the menu does auto-size but covers up all adjacent content. (Probably because there is no relative position setting).

J. and F.

Reply From: Likno Customer Support

Hello,

Regarding the Positioning of your menu, please note that each menu version can have its own Positioning and it seems from your compiled menu that you have set the first version to be positioned Relative to Element, but the other three are positioned Relative to Window.

The easiest way to fix this, is to clone the positioning from the first version to the other three. To do this, use the following link in the application:

responsive menu positioning

Best Regards,
Kostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Knowledge Base support case for Likno Web Accordion Builder, abstracted and stripped of all user’s private info.


Initial Email From:
Rich
Initial Email Subject: Accordion text oversize on I-pods
Support Case Month: May 2012

Hi,
Again, kudos on a fine product and excellent service!

I thought I'd let you know that when I view our accordion menu on an I-pod, the text in the header becomes larger forcing the menu to become longer vertically and blocking the area below it (see attachment).

If you do happen to have a fix for this, please let me know - thanks

Referencing: http://www.eriercd.org

Rich

Reply From: Likno Customer Support

Dear Rich,

I guess that this is due to the way iPod renders the fonts…

You can easily avoid the problem if you choose to “have the accordion as “embedded” instead of “floating”.

This way, if for some reason the accordion is bigger than you anticipated it will just “push” the rest of the content a bit lower instead of hiding it.

accordion embedded in page instead of floating

Finally, I noticed that you have not closed the positioning element:

position element not closed

I remember you also did this with AllWebMenus some time ago. Please remember to close all the elements in your page:

<div id="accordion">&nbsp;</div>

Best Regards,
Aris Filokostas
Likno Customer Support
www.likno.com
Create any type of javascript menu (CSS menu, drop-down menu, sliding menu), button, html tree, modal window, tooltip, accordion, tab, scroller, jQuery slider or design for your websites!
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Reply From: Rich

If there was a medal of honor for support, you guys would earn it - thanks!

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